Difficult conversations are inevitable in any workplace. Those conversations can create unhappiness, stress, and tension. They can also impair and even destroy relationships. When handled poorly, they are likely to result in serious problems that interfere with productivity and leave everyone involved feeling frustrated and dissatisfied.
Effective communication is the very lifeblood of any organization. If communication is not clear and persuasive between managers and employees, and employees and customers, then other vital goals are forever out of reach.
If you want to make real improvements to communication, it’s time to listen up. This listening skills test helps individuals to develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more.
Join us for Brain-Based Presenting: Getting the Brain to Pay Attention, an unforgettable soft-skills learning webinar that will transform your training and presentation capabilities. You'll learn how to make your audience sit up and take notice the next time you’re in the lead presentation role.
If you want to conduct impactful coaching conversations that motivate, encourage and inspire others to act, then Coaching Conversations is the webinar for you!