Join Terrence Gargiulo, the founder of Makingstories.net, as he shows participants new ways of putting the natural power of stories to work. He will go behind the "learning and performance" scene of two Fortune 500 companies to show how story-based learning strategies enabled unexpected performance.
Research shows that assertive behavior improves individual and organizational performance. The ability to influence others is critical to anyone in a leadership or sales role, and enormously useful to just about everybody else. But people aren’t necessarily born assertive – it’s largely an acquired skill. And that’s good news for trainers.
In this interactive session, we’ll explore why building relationships is difficult for adults, discuss the different types of relationships you might want to build, and then identify some concrete ways to do it – by asking the right questions, setting ground rules when needed, and having meaningful conversations.
Effective communication is the very lifeblood of any organization. If communication is not clear and persuasive between managers and employees, and employees and customers, then other vital goals are forever out of reach.
Join Terrence Gargiulo, the founder of Makingstories.net, as he shows participants new ways of putting the natural power of stories to work. He will go behind the "learning and performance" scene of two Fortune 500 companies to show how story-based learning strategies enabled unexpected performance.