Training That Delivers Results

Dick Handshaw and HRDQ-U recently hosted a free webinar entitled, Training That Delivers Results: Instructional Design That Aligns with Business Goals. Handshaw, Founder and Chairman at Handshaw, Inc., is a consultant, speaker, author and champion for innovation and quality in performance improvement and instructional design.  He is a pioneer in the field, with 35 years of experience as a learning and performance improvement professional.  He and his staff developed the Handshaw Instructional Model over nearly 30 years of practice.

Over 470 people registered to listen to the webinar live. Missed it? Click here now!

“Nicely done – easy to connect.  The case study examples were very helpful to put it into context.  Thanks!!”

 “These webinars are great for training professionals to personally develop when there is no time for long formal programs.  I take advantage every time I have an opening in my schedule and a session is available.  Thanks!”

 “Dick has a great approach to teaching/training.  Thanks to him for the easy-to-understand approach and for all his ideas!”

Most instructional design models don’t include performance consulting or enough emphasis on measurement to deliver results consistently. Training professionals resist the idea of being put into “order-taking” roles, but many have a hard time moving beyond this approach to find a more comprehensive, results-based approach. It can be challenging to include consulting and measurement on top of your already busy schedule of training development. What training professionals need is one streamlined process that helps weigh their priorities to determine what really must be done in order to achieve real business results.

The webinar attendees were more Instructional Designers than Performance Consultants. There were a fair amount of participants that were both, though.

Handshaw began talking with a discussion about the Cost Vs. Risk Rule. Simply stated, his personal Handshaw model becomes flexible when you weight the COST of doing a step vs the RISK of not doing a step. From there, it is important to know the difference between proactive and reactive consulting. Most of us are reactive – it is what we are used to doing. We act when we are called to act. But how many of us are proactive and go after what we want/need from our clients?

We are used to looking at performance of people and not the performance of an organization as a whole. That behavior is flawed.

Often times, developing a training to solve a problem is not what is needed. You need to really look at the whole picture to determine what is needed.

The webinar also covered:

  • Reframing a training request and analyzing performance gaps
  • Developing a useful task analysis that saves time and money
  • Using performance objectives to develop measurement that works
  • Building consensus with a strategic blueprint meeting
  • Validating instructional strategies with learner tryouts and feedback

Do you want to learn more about instructional design and business goals?  Are you interested in learning more about the “true” client, the Needs/Gap Analysis Phase, Task Analysis, and more on the Handshaw Instructional Design Model? If so, then click here to watch the recorded session.

Sign up today to make sure you don’t miss the next free webinar!

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