Event Date: 09/24/2019 (2:00 pm EDT - 2:30 pm EDT)
Developing people skills comes with a cost. According to “Forbes,” U.S. spending on corporate training has grown to more than $70 billion. The Association for Talent Development’s State of the Industry Report reports that the average spending per employee per year is $1,229. Would you like to save some of that expense by having the ability to customize training materials yourself, and then be able to reproduce participant materials over and over–at no additional cost? This webinar is for you!
HRDQ’s Reproducible Training Library has the industry’s most broad range of soft-skills training content. It is 300+ hours of instructor-led classroom training content that is research based, easy to facilitate, and easy to customize. This is training content that’s never dull. You get an entire training library that will keep your participants engaged while learning from exciting content.
Take a 30-minute inside tour of this amazing customizable and reproducible product. If you are a training and development professional, a consultant, or a manager who also has training included in your duties, take this free look behind the scenes of the only training solution you’ll need. We will walk you through the product so you can see the design quality, comprehensive research-based content, and ease of customization.
You should attend if you are:
- A training or HR professional who delivers training.
- An independent training consultant.
- A manager who delivers or purchases training as part of their role.
Sara: Hi everyone. Welcome to the Reproducible Training Library, our public demo. I am Sara Linmont, business developer for HRDQ. We’ll spend about a half hour together today looking at the actual files you receive in the library. I’ll go over how you edit them and then I’ll also share some ideas for how our customers use each piece for a successful training program.
So feel free, type in any questions that you have and I’ll get to them as we go along if I can. If not, I’ll reach out to everyone after the session, either by phone or by email. So let’s get right started.
So before we dive into the files, I just want to define what we’re talking about. The Reproducible Training Library is a collection of more than 75 soft skills classroom courses. Now they do each include a supplemental self study program for your e-learning initiatives as well. It’s high quality content that is researched based, professionally developed by our subject matter experts and they use proven approaches to adult learning. The material is ready to use immediately after you download it. I would say most of our customers though prefer to make edits so it feels organic to their culture.
You don’t have to warehouse any materials or be late in purchasing participant guides because you’ll have those digital files and you can print as you go. This is really great for global organizations. It saves you a lot of expensive shipping costs. You can print locally even by sharing the digital files and you only need to print exactly how many you’ll use.
Now, I do have a few customers that are overachievers I would say, and they convert the word documents to fillable pdf files for electronic use in their learning centers. So they offer tablets or laptops for their students to use and then they’re using the participant guide as a fillable pdf file as opposed to printing any materials. Just pretty cool.
So, let’s take a look at the files. So, the first thing I want to show you here is when you download, let me just get this sized, here we go. When you download the file, it’s two gigabytes, you end up receiving all 75 titles. You can see there’s 79 right now, that’s how many titles we have in the library. That can change over time, but you’ll always have at least 75 titles in the library when you purchase. And they’re saved here alphabetical order. It is a two gigabyte file that you download. I recommend that you actually download it twice.
So here’s my first tip for you. You’ll notice I have this saved with the word master at the end. And I recommend you download it once, save it as a master, put that somewhere far away, USB, some cloud, some folder you don’t tend to use. And then download it a second time and use that as your workable library. That way, if you start making edits or any changes to the material and you decide, you know what, I actually made changes to it, I forgot to save, I saved over the original file, but now I want to use it for a different audience and I want to go back to the original, you always have access to that, you don’t have to come to us looking for that. So that’s my first tip for you.
You will notice, we are going to go in here and look at the critical thinking skills course today. And you’re going to notice that they are all Microsoft PowerPoint 1997 to 2003, or they’re Microsoft word saved in the same time. And we did that because they, it’s a lot easier for people to be backwards compatible. And so, most people actually, the research we found are still using that version of those files. So they’ll be really universally accessible on any system that you go to.
Now when I open these files, it does ask me to save because I’m in a more current version and so it wants to use the features of that. And I save it and then I have access to those and it converts just nicely, it’s not a big deal.
So let’s go in, I’m going to take you through the files as you would if you were a trainer kind of getting familiar with the material and you’ve bought the library and now you’re starting to think, okay, I’m going to work now with one of these titles. I’m going to take you through in that order. So the first thing I’m going to show you is the course overview. I don’t know if you can tell here on my screen but this is Microsoft word. You might recognize it here if I get this guy up, here we go. This is just standard Microsoft word. I’m not in any fancy design system or any other kind of application. This is a Microsoft Word simple one page document.
So the course overview is giving you the high level summary of the course. When you’re first starting out with the library, you get requested for some leadership training where you recognize, okay, we need leadership training. And the library has in it three to five classes around leadership. So how do I know which one is the right one for whatever it is I’m looking to achieve. And I would recommend you bring up the course overview. It gives you really nice how you will benefit paragraph description here. That gives you some nice pros, kind of the business issue as to why that training topic is important and what you’re going to get out of the session.
Course overview, sorry, course objectives, same thing here. Open you can see, it’s a word document. I just drag that quickly. And I’ll show you how to edit when we get more to the participant guide but I’ll show you a couple things in here too. But this course objectives, typically most trainers you read that, you’re going to look at that and say, oh yeah, that’s going to do what I need it to do for my training session. Key topics covered similar. It kind of gives you a little bit more of a broader than the objectives that are covered.
So, that’s kind of the first way trainers use the course overview is just to even pick out of the library, which course is going to fit for what I need to do. The second way you’re going to use this course overview is really for your marketing pitch. So, I find most organizations have two ways they need to do a marketing pitch. It’s either a manager or a team lead or somebody comes to you and says, hey, I’m having this problem and I think training might be the answer. What do you have that can help? And you say, great, I definitely can help you. Let me think about it and get back to you.
And then you need to give them something. You need to email them, you need to stop by their office and talk to them as to what needs to happen in the training. And that’s what this piece is going to do for you. This’ll give you all the marketing material you need for that. You don’t have to write it or create it out of the materials.
The other way, and you can see this a little bit more on the course overview as to how we designed it, is a lot of organizations do open enrollment. So you have an LMS system, you have an internal website. Something where students go and register for a course. This here is all of the copies that you need. And because it’s a word document and you can just copy and paste it if you want to write onto your whatever application, if it’s an internet page or something like that that you use, you can copy and paste it right on there, and I’ll show you that here. You can also just use this word document, convert it to a pdf and have that be a download to be distributed somewhere. You can print it at your staff meetings.
You’ll notice this is what the course offers. It’s kind of the structure of it. Most people don’t tend to use that on here, so they just take that right out. So you’re going to see I’m going to hit cut here, take that right, gone. We do have this registration information, you can edit any of this. Maybe department isn’t important to you but employee ID is, so I just typed over that. And you can put where you’re going to return the form and put your phone number here if you need that or your email address. So you can type in anything you need there.
One thing that we use when we run this is we actually put a, because we have multiple trainers that we use, we put a headshot of the trainer and we put their bio on this page as well. And you’ll see it’s just a simple one page document.
So, that is your course overview. Great place to get started. We have it for every single title in the library. The next thing people tend to jump into is the instructor’s guide, right? Because now you’ve picked your title, you need to start learning how does this title work and start learning the material. I’m not going to show you too many edits on here because most people don’t edit I find the instructor’s guide. They kind of red pen it maybe or they’ll do broad deletion but they really customize the participant guide, and so I’m going to show you how to customize once we get to the participant guide, which will come up next.
But I want to show you the instructor’s guide. Notice the blue cover. You’re going to see that throughout. This is again Microsoft Word, I’m going to show you how to edit. I am going to scroll here down. I want to get to the table of contents, the course timing and the icons used. So you’ll notice over here on the table of contents, each module has sub-modules which is really nice because if you need to change or make any edits to how much content you’re covering, you can get a good sense of it here and get a feel for what’s happening in each module. All of the RTL titles have anywhere between three to seven I would say modules. 90% of the courses are half day courses. There’s a handful of them that are full day courses. You’ll see that when you open them right up.
Over here on the course timing on the right hand side of my screen, you’re going to notice this down here, the total hours, four hours and five minutes. I mentioned that 90% of the titles are half days, but you will find as you start opening up the different files, they’re not an even four hours. Some are three hours and 52 minutes, some are four hours and five minutes, some are an even four hours. We did that because when our instructional designers were writing the material, they felt it really important to be accurate in what they felt the activity took, the time it took for that, so that trainers can learn the material really easily.
So, I don’t know about you, but when I am learning something new, if my instructions say this should take 40 minutes and I’m practicing it and I’m getting it done in 20, you get frustrated. You’re like, okay, what am I doing wrong? You second guess. That just adds to the preparation time. And so, our instructional designers really looked at what will, what should this take in a class session to run through all the activities and the debrief and things like that. Obviously, you can add time, you can remove time, you can adjust time however you want. But if you were to pull this out of the box and run this off the shelf with no edits, no changes or anything, you should be coming pretty close here to the four hours and five minutes. That’s true instructional design time.
Now, take a look at the icons. The icons here in this column, you’re going to see these in the participant guide again, so I just want to go through those cause that also makes it really easy for you as a trainer to learn the material, present the material and for your participants even to follow along because you’re going to see the same thing in the participant guide.
The other thing I want you to pay attention to in here is the variety in these icons. And you will see them in each module we go through. So, module one, we’re going to take a look at, and you’ll notice, you want to look for those icons and the different colors that are there because your eye is going going to catch on that and it will let you know how much variety in the instructional design we have per module.
So it’s not like we have one individual activity that happens in the four hours time. No, there’s actually individual activity in each of the modules. Same with group activity. And it’s not in such a formulaic process that it feels too repetitive but there’s a lot of engagement that has gone into each module and that was intentional with our designers. So, you’ll notice that as we flip through some of the pages.
So, the first icon here is the presentation. This is, you know, the instructor sharing information. It’s giving instructions. It might also be discussion with participants to share maybe like experiences or responses to a question. The next is individual activity. This is maybe short self assessments, case studies, responding to reflective questions after having done some skill practice. Group activity could be in pairs or it could be a tabletop. And those are things like role-playing, analyzing a case study, sharing best practices or working through reflective questions. Sometimes we do that as a pairing activity.
And then there’s handouts. Sometimes it doesn’t fit in how the activity is running to have it as part of the participant guide. And so, we have those as separate handouts and you’ll kind of see those worksheets throughout.
So, let’s take a look at what the instructor notes look like. So I’m just going to scroll down here, you’re going to see this is on module one, this first module. It’s very simple, it’s your course objectives and your introduction. It’s only 10 minutes long. You’re going to notice a couple of things. This white section here on page two on the screen, that is your participant guide. So you actually can see when you’re looking at your instructor’s guide, what are the participants looking at in this moment. It’s the same thing.
And then this blue margin, I’ll scroll down one more page so you can see it, those are your instructor’s notes. You’re going to see these thumbnail images. That’s your PowerPoint presentation. And I am going to show you that as well. And then notice your icons. Here’s your timing and then right here, you’re going to actually, that’s instructor led, you’re going to say something.
I’m going to scroll down, I’m going to get into module one a little bit. Notice the variety here of color and each of these subsections of just module one. And this course I think has five modules in it. So here’s a good example here on page five in the instructor’s notes. So again, this is your participant guide and I’m going to show you that and I’m going to show you how to edit the participant guide.
And then over here, your instructor’s notes. You’ve got your timing of this section. This is a group activity with the icon there. But it tells you kind of what to say, when to say it. It tells you what PowerPoint presentation slides you should be on. It tells you some possible discussion definitions here. It will give you, if you’re asking the group a question, it’s going to feed you what some of the answers might be so that you have that as prepared as possible. And then it tells you kind of where to transition and where to head from there.
So, that’s your instructors guide. Let’s head over to the participant guide. And I’m going to show you how to edit because that’s what most people want to see really, right? That’s why you’re all here is is the editing really too good to be true. So, here’s your participant guide. Now, I will say the very first thing that people do, I’m just going to make this a little bit bigger on the screen, but then make this a little smaller. So, same cover but it has the white background. Our designers designed it with the intention that these are going to be mass printed in bulk. And so, yes, they are color participant guides but we are conscious of the color that’s included so that it doesn’t impact too much printing.
So, the very first thing I think most clients do is they go in here, they delete that logo, and they’re going to add their own company logo. And my computer’s thinking about that right now. Here we go. And here’s my company logo and, too small, so I’m just going to resize that. I’m just dragging that corner out there. And that’s my logo. And you know what, internally, we don’t call these participant guides, we call them workbooks. So I’m going to change it to workbooks. And I don’t like the look of that wrapping so I’m just gonna drag this text box. There we go. And now my first, my front cover is done, it’s customized.
For most people, that’s kind of where they may stop with the customization. That’s all they end up doing is making that front cover look nice and not really doing anything else with it. But I’m going to show you how you can customize a little bit more in the session. I’m going to scroll here, so just be mindful of that. So you’re going to notice here course timing is the same. These are the icons again that are the same. We’re going to go down to module two because I showed you some of the pages from module one.
Okay, so module two, you’re going to notice is 35 minutes. And say you take a look at this and you decide, you know what, that section on biases, I know it’s only five minutes but next month we’re going to do an entire day or a lunch and learn or we’re going to break out biases as a topic and spend a lot more time on it. So I don’t even actually want to get into it in this session.
So I’m going to go down to that section on biases. Now, this one happens to only be one page on biases but some of them are longer. And I’m going to go ahead and just highlight that. I’m going to cut, you’re going to notice my page just reformatted there and so it’s not awkward in the page setting. But I do have now headers that are kind of off. So we’re going to fix that to 2.3m and we’re going to go back here and take this out. And we’re going to delete that row. I’m going to change my timing to 30 minutes.
Now, you would still have to go back to your table of contents, edit your table of contents to match that up. So, a couple more small edits, but you can see, that was really easy to take out an entire section in the title. And the other way people tend to edit, I would say is just right in the text documents. So for whatever reason, this group activity here, they don’t like this example, they want to put in their own example. So, I’m just going to start typing my own example here and I’m going to delete this example. I’m right clicking and hitting cut so you can see it. If I was doing this, I probably would just hit the delete button on my keyboard but you can’t see that. So, that’s why I’m showing it to you that way. And now you’ve just edited that piece there.
The other things you can do if it’s a leadership course and you don’t use the term supervisor, you use the term frontline manager, you can do CTRL F just like you wouldn’t any other Microsoft word document for a search and replace and replace all of those. Customer is a common one. Some industries use guest instead. And so you could take out all of the references to the word customer and change it to guest. And that’s a search and replace and it’ll fix that. So, any of those kinds of edits you do in Microsoft Word you can do in these files. They’re not locked, they’re not changed at all.
The last thing I want to show you in the participant guide and I am going to scroll through here, you’ll notice it’s the same content as the instructor’s guide, there’s just no blue margin. But I want to get down here to the learning summary. There’s action planning in every single title. That’s important for us as a company. Part of our belief in adult learning is that you need to be in a safe space and you need to learn some theory, practice those new skills in a safe space.
But then you also need to apply those skills and plan on how you’re going to apply those skills on the job. And we believe that should be done in your training session because you know what happens when you leave any meeting, any conference, anything, you get back on the job and you get sucked back into your meetings and your emails and your task list. And it can be hard to bring back those things. But if you’ve already gone through and done some of those planning pieces, that can help you with application and on the job application more importantly to be really practicing those skills you learned in the training session.
So all of our titles include action planning. You can edit these, maybe you like the start, stop, continue method. That’s a common one. You can edit this page to do that. We also offer a test your knowledge. Each title. They’re only usually 10 questions. You’ll see this as two pages right here. It’s a quick 10 questions. This can be helpful if you need to turn anything into HR that yes, people completed this class or maybe you need coaching from your manager and you could use this for that purpose as well. You can also obviously keep this just as anonymous for people’s own benefit. But there are some things I think people internally like to do with that test your knowledge and we have that per class.
So that’s the participant guide. The next piece I’m going to show you is the learning summary and this again is a one page word document. This piece is pretty neat. It’s really the so what of the entire training session. It gives you the cheat sheet for everything that you learned. And I just want to talk through a couple ways people use this. Obviously, people, trainers will print it out, give it to them at the end of the session and students can hang it on their wall at work, they can put it in their day planner and carry it with them to meetings and have it as a reference sheet from what they learned in the class.
I had one trainer call and tell me, she ran into one of her students in the restroom who had her learning summary out from the influencing class that she just had like a week or two ago. And she was heading into a meeting with her boss. And so, she was kind of just quick reviewing some of her influencing strategies that she learned in this class. And the trainer was so excited, you know, you don’t often see what you do in the classroom actually really so much apply, I’m sure you do. But she was really excited, that was like, yes, okay, people are working and using that. So, that’s one way the learning summary gets used.
The other way the learning summary gets used is to help with sustainable training activities. So, your class is gone, you know, you have a team that has gone through say the critical thinking skills class. And a month later, they need to, they have a meeting scheduled and they really need to innovate and brainstorm around a problem that they’re having. And it’s a work problem. And so you decided, you know what, actually this is a great moment to practice some of what they learned. So, you bring this piece back and you decide, you know what, we’re going to review quickly through the brainstorming techniques. They’ve already taken the course, right?
So none of this should be new, but a refresher is great after three weeks and you ask them to pick. Today, let’s, we need to obviously work on this one problem, let’s apply some of our critical thinking skills. So which brainstorming techniques do you want to try today? And they pick brainwriting. And you say, great, okay. So for the first 10, 15 minutes of this meeting, let’s use brainwriting, let’s use that technique as part of this meeting.
The other way people use it is for an additional lunch and learn or at the beginning of a team meeting. We’re just going to review through these three Es, the examine, explore, evaluate. Trainers can come up with all sorts of ways to practice those in the business unit and how do they really start working those things into the cultural language and applying those on the job.
So, the learning summary, I know it’s just a one page really packed tight with information about the course, but there’s a lot of different ways you can use this. And because it’s a Microsoft Word document, you can make copy, you can copy this content and put it into any other application and email without having to rewrite it or come up with something new.
So the last word document that you get with each of the titles is the course evaluation. So if you’re doing any kind of ROI course evaluation at the end of your session, we do provide you one. Here it is. It’s two pages. Again, you can make any changes to it. Maybe you always have the same instructor so you don’t even need an instructor setting there because you only have one instructor. Maybe you don’t actually care about their effectiveness.
So you’re going to actually take out this entire section and you can delete those cells, you can delete this entire table. Maybe professionalism isn’t important to you but friendliness is. So you can just type in there and make those edits. You can make this as advanced or as simple as you want. You can copy and paste it and put it into some other function as well.
But we do offer a course evaluation for anyone that does those level one, level two courses. You also get two PowerPoint files with the presentation, with each title, sorry. And I am going to show you both of those.
So here’s your classroom PowerPoint. You saw these thumbnails right in your instructor’s guide when we just looked at that. So, that’s what these files are. One of the first things people do is they add their logo to the front cover here and size it. And there you go. You’ll notice as I scroll through here, we have stock images in here. You can obviously make any changes you want to those stock images but they’re really dynamically fun and visual. For those industries that have a little bit more of a look about them, construction, healthcare comes to mind, our images do tend to be business focused, more of like a corporate setting. So you can obviously make changes to any of those as well. So, that’s your classroom PowerPoint.
The last one to show you in the files that you get is what we call the self guided learning program. So, this was created, you’ll notice it’s green so it looks very different than the other files. The content though matches the classroom version, but this was created because we had clients requesting e-learning that matched the classroom content. But they wanted to still be able to make edits to it. And it’s actually really hard to be able to provide e-learning. Most e-learning has audio with it. It’s put into an LMS, it’s SCORM compliant. Well, once you add audio and you make it SCORM compliant, you really can’t make the edits to the material.
So what we ended up with was providing a PowerPoint presentation that has all of the background layout so that it is ready to be SCORM compliant, it is ready to add any kind of audio that you want with it. But you can still make edits to the content. So you can add your logo, you could take away wording, you could add wording, whatever you want it to do.
It is those structured for self paced learning. So you’re going to notice each module here as we go through. Here’s module one, characters of critical thinking. It’s the same as the classroom. You’ll recognize some of these images, some of the activities. And at the end, there’s a test your knowledge. Now, I don’t have this in slideshow mode, but if you click on one of these, it’ll actually tell you if you’ve got the right answer or to try again if you got the wrong answer. If you want to add audio, PowerPoint actually has that as an option through it already and you can record audio right into PowerPoint directly. If you use an LMS system, a lot of LMS systems also provide that.
Now for those of you that don’t do any self study, don’t do any kind of e-learning, I still want you to pay attention to this file because there is a cool piece at the end of every self-guided presentation and that is the case study. And I actually have some clients that share that they just print these case study slide decks right here, just these couple of slides. They print them and they use them as their own separate training. Whether that’s reinforced training after you went through the class or you make the class a little longer by using the case study.
But this case study is not found in the classroom materials but it is in this piece. So, even if you don’t do any of the self-guided learning or the e-learning, you want to check out these files because they have this cool case study. The case study is really nice. It gives a lot of detail, but it gives them questions to consider. This is really great as a discussion, tabletop discussion with your group. And then it does give you suggested answers so it doesn’t just kind of leave you hanging as a trainer, it does give suggested answers per question. So you have that included there. So those are the files.
The last bit that I want to leave you with is this cool article I found. I don’t know if anybody has seen this through ATD. It came out January, 2018 and it asked how many hours does it take to develop just one hour of training. And they compare the results from several years back and subdivided it into a lot of detail. But what struck me really was for the classroom instructor led, that’s most of what my trainers are working on right and work with HRDQ on.
And so, this question of how many hours do you think it takes for just one hour of training? And I was really surprised by the answer. It was 38 hours. And so, that is like 38 hours of research, decision making, writing, rehearsal, editing, for just one hour of classroom time. Now if you think about how many hours of classroom time you are requested to deliver next month, this year, I know I’ve got trainers on the line today and there’s always a few out there who love being in the classroom, love working with your students, right? But writing and developing is just not your thing.
So, what have you could say yes to more classroom time without losing your company’s unique flavor to the learning? And that’s where the Reproducible Training Library comes in. You’ve got a digital library of over 300 hours of content at your fingertips. So yes, you will spend time preparing which title to choose. You’re going to tailor it maybe to make it look like your own. You’re going to want to obviously practice to deliver it smoothly. As a side note, HRDQ can help you with that too. We have expert trainers that can come onsite and either deliver the training for you. We also provide virtual train the trainer for any of our courses. So if you need that kind of service, we also will help with that too.
But with the Reproducible Training Library, your development time will be dramatically reduced, which means you’ll be in the classroom more. So that means more behavioral change, more skill practice and more action planning for your employees. It means soft skills growth company wide.
So, get started with our coupon here, 15% off. It’s good for the complete collection or for any single title. If you do have specific questions or if you want to take a look more at a free preview of one of our most popular titles, you can definitely reach out to me. My name is Sara and my contact information is there for you to reach out to me directly. Thank you for joining me today and happy training.