Event Date: 08/15/2018 (2:00 pm EDT - 3:00 pm EDT)
Conflict is present in all aspects of life, both personal and professional. And while it can wreak havoc on an organization, it doesn’t have to. When handled properly, conflict can yield many benefits–from sparking creativity to better problem solving and improved relationships. It’s a matter of understanding how and when to utilize the most appropriate strategy for managing conflict.
Join us for Managing Conflict at Work: Effective Strategies for Successful Resolution, our interactive webinar where you’ll learn how to achieve the benefits of constructive conflict management. Led by Jennifer Nickisher, we’ll explore the three most typical types of conflict and the five strategies for managing it.
Participants Will Learn
- Five different strategies for managing conflict
- How and when to utilize an Integrating strategy
- The best uses for alternative strategies
- How to create a conflict management development plan
Who Should Attend
- Training and HR professionals
- Independent Consultants
- Managers responsible for training employees
This webinar is sponsored by HRDQ and based upon research from the Conflict Strategies Inventory. The CSI improves an individual’s ability to successfully handle conflict scenarios in the workplace. Based on more than 35 years of research, this training tool explores five different conflict strategies: integrating, compromising, competing, smoothing, and avoiding. Most importantly, the CSI accurately identifies one’s typical reaction to conflict, examines the potential outcomes associated with each strategy, encourages the use of more effective tactics, and the accompanying workshop provides skill practice in resolving day-to-day issues. Learn more about the Conflict Strategies Inventory.
HRDQ is a provider of research-based training resources for classroom and online soft-skills training.
Jennifer Nickisher has over 20 years experience in management, training and client services in a variety of industries. She is passionate about communication and working closely to provide the best services to ensure the most positive outcome for both clients and corporations. Training is an integral part of any position in a company, from new-hire to corporate executive. We all benefit from consistently learning and growing in improve our working environment, productivity and culture.