Event Date: 02/04/2015 (2:00 pm EST - 3:00 pm EST)
Conflict is present in all aspects of life, both personal and professional. And while it can wreak havoc on an organization, it doesn’t have to. When handled properly, conflict can yield many benefits–from sparking creativity to better problem solving and improved relationships. It’s a matter of understanding how and when to utilize the most appropriate strategy for managing conflict..
Join us for Managing Conflict at Work: Effective Strategies for Successful Resolution, our interactive webinar where you’ll learn how to achieve the benefits of constructive conflict management. Led by Martin Delahoussaye, we’ll explore the three most typical types of conflict and the five strategies for managing it.
Participants Will Learn
- Five different strategies for managing conflict
- How and when to utilize an Integrating strategy
- The best uses for alternative strategies
- How to create a conflict management development plan
Who Should Attend
- OD professionals
- Managers and supervisors
- Team Leaders
Martin has more than 25 years of experience in publishing, with a specific focus on training and development. As Vice President of Publishing for HRDQ, Martin leads the organization’s strategic content acquisition initiatives as well as the research and development of new products. Previously, Martin served as Senior Acquisitions Editor of Pfeiffer, Managing Editor of Training Magazine, and Editor of Training Journal. In addition, Martin held several operational positions at McGraw-Hill and Gower Publishing in Great Britain prior to becoming President of Orange House Publishing in Australia.
For more than 35 years, HRDQ has been a trusted developer of experiential learning resources that help to improve the performance of individuals, teams, and organizations. It offers a wide range of reliable, research-based corporate training materials for soft-skills and HR training and development.