Who would you consider a great listener? What sets them apart from an average listener? You might say they show a sincere desire to understand what you have to say, they have an open mind, willing to have their assumptions and conclusions about your message corrected. These are all the signs of an active listener. It is someone who seeks to learn something new and because of that, remains fully engaged in the conversation.
This program teaches you how to master the skills of active listening, so that you can produce important benefits for your team and your organization like minimizing misunderstandings, encouraging open communication, increasing cooperation and collaborative problem solving, and listening with intent.
The Reproducible Training Library offers more than 85 half-day soft-skills training courses, over 300 hours of high-quality learning content. Each course includes instructor-led classroom and self-study versions. And a new virtual instructor-led version is now being added for each course. The RTL, it's downloadable and customizable learning.
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