The type of intelligence with increasing value in the workplace is emotional intelligence — the smarts of controlling emotions, having empathy, and handling stress.
According to a CareerBuilder survey, over 1 in 3 hiring managers placed increased importance on EI in their hiring and promoting decisions. For 71 percent, EI was more important than IQ and 59 percent went as far as to say that they would not hire someone a low EI.
According to statistics compiled by TalentSmart Inc., 90 percent of top performers have high emotional intelligence. EI is responsible for 58 percent of your job performance. And in the long run, people with high EI’s earn an average of $29,000 more annually over low EI colleagues.
This class will enable you to understand the sources of emotional intelligence, learn how to keep emotions in check, and build relationships based on empathy. As a result, you’ll be able to make more thoughtful decisions, show grace under pressure, resolve conflict effectively, and have increased attentiveness to your own emotions and the emotions of others.
The Reproducible Training Library offers more than 85 half-day soft-skills training courses, over 300 hours of high-quality learning content. Each course includes instructor-led classroom and self-study versions. And a new virtual instructor-led version is now being added for each course. The RTL, it's downloadable and customizable learning.
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