Supervisory Skills Training

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Supervisory Skills Training & Webinars

Organizational change is ever-present in the 21st-century workplace.

A new organizational structure is emerging to replace the conventional top-down hierarchy.

Gain insight into why middle managers need to be lifted up and the best strategies to empower managers to create a winning environment.
Redefine leadership excellence by learning how to develop leadership character, and set yourself apart from bad leaders by being a great one.

When asked why people stay, join, or leave companies, the topic of culture inevitably comes up.

Learn how to become a high-performing leader and in turn, increase team performance by implementing effective strategies and tactics.
Learning how to have meaningful, ongoing career development conversations is crucial to employees' growth, engagement, and satisfaction.
Explore the five habits that will help any middle manager excel in their role and drive their success. Learn how to prioritize values and lead teams.
Discover strategies for presenting performance review feedback to different performance levels and how to keep employees focused.

2022 was a year filled with change, opportunity, and innovation in the corporate world, and as learning professionals, we learned a lot.

When you move into a leadership role, nobody hands you a playbook.

The Shift that Executives Need to Make, but Only 8% Actually Make Written by: Ryan Gottfredson There is a novel and transformational approach to developing executives and leaders that is reaching the business world from the field of developmental psychology.

The Most Common Struggles of Executives & Our Only Hope of Helping Them Written by: Ryan Gottfredson I, Ryan Gottfredson, am a leadership professor at California State University, Fullerton, and I am also a leadership development consultant.

This webinar is designed to re-connect, re-energize and re-ignite the core skills in you with three fundamental management skills.

Last year, we watched a house across the street be built, and now this year, another house is being built next to that one.

Overview

Supervisors are an organizational linchpin, the crucial link between leadership and employees. Ensure your supervisors are serving their roles effectively, managing their direct reports while also advancing leadership’s priorities. HRDQ-U’s supervisory skills training events can help you equip this level of employee for success in their role.

The Role of the Supervisor

Supervisors play a key middle management role. They need to be effective leaders and mentors for their direct reports while also serving as authentic messengers for leadership. In many ways, they set the tone for the whole organization. It’s not a role that should be taken lightly if you’re serious about creating a positive, constructive work environment.

Crucial Supervisory Skills

No matter what industry you’re in, these interpersonal and professional skills are crucial for success in a supervisor role. Make sure your workforce is prepared:

  • Communication
    Transparent communication is absolutely essential for supervisors. They need to be able to set clear expectations, communicate issues and differences, and articulate any problems or areas for improvement. Clear communication is fundamental to ensuring all employees and teams are on the same page and set up for success.
  • Conflict Resolution
    Supervisors must be equipped to manage conflict between employees and teams. Strengths here include mediation, listening, and diplomacy. Effective conflict resolution empowers learning and growth in the process and ultimately makes for a more cohesive team.
  • Trust
    Employees perform better and exhibit higher morale if they feel trusted to do their jobs well. Supervisors must place trust in employees to get the job done—otherwise it can become a micromanaging situation in which a supervisor sows doubt and resentment with their direct reports.
  • Time Management
    Supervisors must be deadline-oriented and able to manage tasks at an appropriate cadence. This involves organization, a sense of urgency and a forward-thinking mentality. Supervisors should anticipate how projects might go, correct for any foreseeable complications, and help their employees keep objectives on track.
  • Active Listening
    Nurturing successful relationships, both with leadership and with direct reports, requires active listening. Supervisors need to understand the unique needs and expectations of both parties and work to deliver on those expectations.

HRDQ-U supervisory skills training events can help to set your middle management leaders up for success.

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