Excuses can also arise in interactions between peers and between a team leader and a team member. In short, excuses occur in many different types of interaction situations and on an almost daily basis. Despite their frequency, few supervisors know how to handle excuses effectively. In this session, you will learn to recognize and categorize employee excuses into types and learn guidelines for responding to each type. A job aid also will be provided listing the four categories of excuses and a definition of each, sample excuse statements, and guidelines for how to respond to each type of excuse.
A toxic workplace culture is the result of multiple layers of broken trust and betrayals starting with top leadership. These betrayals may not get addressed, but they do not get unnoticed. No matter your vantage point, this working session offers a proven process to heal pain, rebuild trust and renew the spirit of relationships. This compassionate, practical approach will help you reframe the experience, take responsibility, forgive, let go and move on.
We are all are performance consultants no matter our role in the learning and talent development space. In this session, Jack Phillips explores how performance consulting has been integrated into the learning and talent development field and will define specific roles, particularly those in the four major phases of the learning and talent development cycle.
Drawing on theory and research, this webinar will focus on helping you prepare and take action for the future workforce development. Keith Keating will discuss the concept of building the connected learner, share actionable advice on ways you can identify the skills needed for the future in your organization, and how to foster a learning culture that will motivate employees to develop those skills.
Achieving agility within your workforce is easier said than done. In this webinar, Ryan Gottfredson will introduce participants to mindsets and the power they have in driving agility, and help you learn how to harness the power of mindsets to enhance agility in their teams and organizations.