Supervisor Training Webinars

Supervisors are an organizational linchpin, the crucial link between leadership and employees. Ensure your supervisors are serving their roles effectively, managing their direct reports while also advancing leadership’s priorities. HRDQ-U’s free supervisor training webinars can help you equip this level of employee for success in their role.

Featured Webinars

Supervisory Skills 101 – What Makes a Great Supervisor?

What makes a supervisor great? While there may not be a quick and simple answer to that question, there is a certain set of skills for supervisors, that, when learned through time and exposure, make supervisors more effective.

The Role of the Supervisor

Supervisors play a key middle management role. They need to be effective leaders and mentors for their direct reports while also serving as authentic messengers for leadership. In many ways, they set the tone for the whole organization. It’s not a role that should be taken lightly if you’re serious about creating a positive, constructive work environment.

Crucial Supervisory Skills

No matter what industry you’re in, these interpersonal and professional skills are crucial for success in a supervisor role. Make sure your workforce is prepared:

Transparent communication is absolutely essential for supervisors. They need to be able to set clear expectations, communicate issues and differences, and articulate any problems or areas for improvement. Clear communication is fundamental to ensuring all employees and teams are on the same page and set up for success.

Supervisors must be equipped to manage conflict between employees and teams. Strengths here include mediation, listening, and diplomacy. Effective conflict resolution empowers learning and growth in the process and ultimately makes for a more cohesive team.

Employees perform better and exhibit higher morale if they feel trusted to do their jobs well. Supervisors must place trust in employees to get the job done—otherwise it can become a micromanaging situation in which a supervisor sows doubt and resentment with their direct reports.

Supervisors must be deadline-oriented and able to manage tasks at an appropriate cadence. This involves organization, a sense of urgency and a forward-thinking mentality. Supervisors should anticipate how projects might go, correct for any foreseeable complications, and help their employees keep objectives on track.

Nurturing successful relationships, both with leadership and with direct reports, requires active listening. Supervisors need to understand the unique needs and expectations of both parties and work to deliver on those expectations.

Never Miss a Webinar

HRDQ-U free supervisor training webinars can help to set your middle management leaders up for success.

We have many archived webinars on our site, and we produce several live webinars each month. Sign up for our email newsletter so you can always be the first to hear about our upcoming events!

Archived Webinars

Courageous Leadership: How to Build Backbone, Boost Performance, and Get Results

There’s more to leadership than having a notable title and being in charge of a team. You might have the authority to manage other people, but if you’re an unsuccessful leader, you won’t be able to guide and inspire your employees to accomplish their goals.

Leadership Skills That Are Critical To Success

The business pages of the world’s newspapers are filled with stories about managers and executives who suddenly self destruct because of their lack of leadership skills. Individuals who were once considered to be successful ultimately fail, either ending up in a dead-end career or let go by their once seemingly loyal organization. This phenomenon is called derailment. Just as a train falls off of its tracks, this breakdown is never intentional, and it almost always causes considerable damage. The good news is that derailment can be predicted, and even prevented, when managers are given the right leadership skills resources.

Star Talent: Investing in High-Potential Employee Development

Retaining key talent is an ongoing challenge for many organizations, especially as job markets continue to improve. Training expert Lisa Downs will provide you with tools and information to successfully create and implement a high-potential development program, including partnering with executives, ideas for program components and structure, suggested communications, and considerations for identifying high-potential talent, distinguishing a high-performer from a high-potential, and transparency for a program within an organization.