Operational resilience has become a core feature of every organization’s business continuity plan. Nowhere has that been more visible than in the emergence of the remote workplace. As we move through this new way of doing business and place 2020 firmly in the rearview mirror, a key element is the harnessing of all the different employee data points. Bringing it all to one HR platform will optimize tasks that were once arduous and turn them into simple and efficient processes. The technology is certainly there, so how can a company keep it all running smoothly from anywhere 365/24/7?
If the time has come for your organization to choose a new HR software platform, this is an important question to ask. Why do some HR technology approaches succeed while others fail? How does an organization find the right HR software platform? One approach is to find a company with a successful HR technology strategy and simply use the same HR software vendor they use. But this doesn’t always work. Every company is different. A solution that works for one company may not work for another.
A better approach is to learn about the process the successful organization went through to find the right platform and adopt a similar plan for your organization. What were their key objectives? What questions did they ask during the vendor search? What did they understand about the implementation before project kick-off? What did they consider at each stage of the process, from selection to go-live?
If you find enough companies who have succeeded and work backward to understand how each of those companies achieved that success, you start to notice that the things they considered along the path to that success are often the same. Learn about some of the most important things successful companies consider on the path to a successful HR technology strategy.
Patrick Sayers is the president of Newcastle Research, a research and advisory company focused on the Human Capital Management market. He leads Newcastle Research’s consulting services, leveraging two decades of industry experience to assist clients with their HCM strategy. For more information, please visit his website at newcastleresearch.com.
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