Critical Thinking Skills | Recorded Seminar

HRDQ-U - Decision-making

Running Time | 2h 52m

View On-Demand with Learning Professional Membership

In today’s fast-paced workplace, decisions often have to be made quickly, effectively and without doubt. It is increasingly important for employees to be able to think critically on their own. When employees excel at critical thinking, they can assess all possible approaches to a problem and choose the best solution confidently and calmly.

Executives repeatedly highlight critical thinking skills as a sought-after trait in new hires and current employees. The AMA Critical Skills Survey asked 2,115 managers and executives to assess the importance of critical thinking skills. Seventy-two percent agreed that current employees’ success is measured by their critical thinking skills. When asked if their organizations make an effort to assess critical thinking when hiring new employees, 76 percent said yes.

This 3-hour instructor-led recorded seminar will enable you to learn the components of critical thinking and avoid blocks to critical thinking. As a result, you’ll be able to think more creatively and independently, make better decisions by problem solving systematically, identify the value of ideas and reach well-reasoned conclusions. This seminar offers workplace tips, self-assessment exercises, real-life scenarios, practice activities, and more.

Key topics

  • How critical thinking enables you to think creatively, solve problems systematically, and detects inconsistencies in reasoning.
  • The Johari Window of awareness.
  • Critical thinking mistakes like rationalization, emotional thinking, forms of bias, and tunnel vision.
  • How examination, exploration and evaluation can be used to heighten your critical thinking.
     

Participants will learn

  • Define critical thinking.
  • Identify and adopt the characteristics of critical thinking.
  • Recognize and avoid critical thinking mistakes.
  • Identify assumptions and valuate information accurately and thoroughly.
  • Distinguish between fact and opinion.
  • Implement the critical thinking process in business situations.

Instructor

Professional - Soft skills
Richard has more than 35 years of staff learning and development experience and has served in roles as director of training, executive coach, director of online learning, and director of instructional development. He led teams of course developers and trainers for a division of the American Management Association, and consulted with Association business development partners in Thailand, Mexico, Argentina, Canada, and the U.K.

Richard has spent the most recent 10 years working in training and executive coaching roles, primarily in multi-year engagements with agencies of the Federal government where he coached executives who were preparing to enter the Senior Executive Service. As an instructional designer he developed both new online training as well as conversion of instructor-led training to both online and blended classroom/online formats.

Richard holds a Master of Social Work degree, specializing in not-for-profit organization development and administration. He used that experience to help people in the for-profit world further develop their emotional and social intelligence, and to advance corporate environmental, social, and governance (ESG) efforts, particularly in the social domain.

His areas of expertise are communications, presentation and briefing skills, leadership, coaching and mentoring, negotiation and conflict resolution, change and transition management, interviewing and candidate selection, and business writing and grammar.

A lifelong learner, some of Richard’s strongest interests are adult and continuing education, questioning and learning mindsets, developing leadership points of view, and career and life changes. Recognizing the enormous power of the spoken word, he is interested in storytelling and the impact that common beliefs and stories have on our perceptions of the world.

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