Behavioral Interviews | Recorded Seminar

Management - HRDQ

Running Time | 2h 45m

View On-Demand with Learning Professional Membership

Behavioral interviews help better identify the right candidate for the job. A survey by CareerBuilder found that 69 percent of organizations have been adversely affected by a bad hire in the past year. A bad hire was considered someone with any of the following issues: poor performance, failure to get along with others, negative attitude, attendance problems, and complaints from customers. The consequences included any of the following: lost productivity, time required to hire and train another person, drag on morale throughout the department or organization, loss of sales, and legal issues.

A survey by Robert Half Finance & Accounting found that poor performance was the No. 1 reason that resulted in a failed hire. A poor skills match was the second most-cited reason. In addition, failed hires result from a “culture clash,” where the new hire doesn’t fit in with the company culture. Behavioral interviewing is an evidence-based approach for ensuring you hire the right person for the job, effectively minimizing all of these potential problems.

This 3-hour instructor-led online seminar covers how to better interview candidates to find the right talent. This program offers workplace tips, self-assessment exercises, real-life scenarios, practice activities, and more.

Key topics

  • Developing a list of general competencies needed for the position.
  • Translating general competencies into detailed performance criteria.
  • Using general competencies and performance criteria to develop behavioral-based questions.
  • Recognizing the characteristics of effective behavioral-based questions.
  • Developing behavioral-based questions according to the competencies necessary for the position and the organizational culture.
     

Participants will learn

  • Identify general competencies and translate them into performance criteria.
  • Recognize the characteristics of and effectively develop behavioral-based questions.
  • Explore useful techniques for reviewing resumes.
  • Identify the elements to look for in candidates’ answers to behavioral-based questions.
  • Follow a structured method for evaluating candidates objectively.

Instructor

HRDQ - Face

Noe Tabares has over 35 years of experience in leadership, operations, management, sales, marketing, presenting, training, facilitating, coaching, mentoring, motivational speaking, and delivering keynote speeches. Noe has consulted with companies throughout North America, Central America, South America, The Caribbean, The United Kingdom, Europe, Middle East, Africa, and Asia.

HRDQ-U clients enjoy Noe for his personality and commitment to learning. He has a passion for helping people solve their problems and attain goals. Clients often remark that he teaches them how to view situations with a different perspective, allowing them to see various solutions to any problem. They learn to build and maintain relationships, have successful interactions, provide a high level of customer satisfaction, and lead associates to accomplish shared goals.

Noe is bilingual, fluent in English and Spanish. He has facilitated workshops, training sessions, and motivational presentations to diverse audiences around the world, both in person and virtually.

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