Assertiveness Skills | Recorded Seminar

Management - Leadership

Running Time | 2h 57m

View On-Demand with Learning Professional Membership

Assertiveness skills are essential for success. Influence is a tool of the successful—being able to affect influence or win others to your way of thinking, demands respect and allows you the authority to affect outcomes. Too often we assume only a person of influence can affect it.

However, influencing goes beyond positions of power and encompasses more subtle skills like empathy and active listening. It is rooted in effective communication skills and self-understanding. Learning how to demonstrate authenticity and integrity through your interactions with others and to how to have a strong sense of self-awareness lays the groundwork for mastering the art of influence—leading to improved working relationships and increased opportunities to see your ideas grow.

This 3-hour instructor-led online seminar will focus on influence and offers workplace tips, self-assessment exercises, real-life scenarios, practice activities, and more.

Key Topics:

  • Foundations of assertiveness and potential blocks to assertiveness skills.
  • How to use factual statements to make clear directives.
  • Understanding the underlying attitudes and motives behind unassertive behaviors.
  • Methods to confidently say no to coworkers and bosses.
  • Guidelines for successfully handling conflict and criticism.
     

Participants Will Learn:

  • Define assertiveness.
  • Recognize the range of assertive behaviors.
  • Identify personal blocks to assertiveness.
  • Demonstrate assertive language and behaviors.
  • Avoid language and behaviors that are not assertive (passive, aggressive and passive-aggressive behaviors).
  • Use assertive behaviors in everyday situations.

Instructor

HRDQ - Face

Noe Tabares has over 35 years of experience in leadership, operations, management, sales, marketing, presenting, training, facilitating, coaching, mentoring, motivational speaking, and delivering keynote speeches. Noe has consulted with companies throughout North America, Central America, South America, The Caribbean, The United Kingdom, Europe, Middle East, Africa, and Asia.

HRDQ-U clients enjoy Noe for his personality and commitment to learning. He has a passion for helping people solve their problems and attain goals. Clients often remark that he teaches them how to view situations with a different perspective, allowing them to see various solutions to any problem. They learn to build and maintain relationships, have successful interactions, provide a high level of customer satisfaction, and lead associates to accomplish shared goals.

Noe is bilingual, fluent in English and Spanish. He has facilitated workshops, training sessions, and motivational presentations to diverse audiences around the world, both in person and virtually.

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