The Most Important Skills for Supervisors


What makes a supervisor great? While there may not be a quick and simple answer to that question, there is a certain set of skills for supervisors, that, when learned through time and exposure, make supervisors more effective. With increasing pressure being placed on supervisors to perform, organizations can’t afford a long learning curve.


Attendees will learn:

  • How to identify a supervisor’s strengths and weaknesses
  • Actions supervisors should avoid
  • How to help supervisors plan, prioritize, and delegate
  • The skills for supervisors that build productive relationships


Who should attend:

  • Organization development professionals
  • Human resources professionals
  • Consultants
  • Supervisors and managers



Keera Godfrey, MBA, M.S. is a change management and training consultant with 15 years of experience helping organizations connect, build, and invest in their greatest assets—people.  Whether reengineering business processes, implementing a new information system, or augmenting staff, taking care of people is critical to success. In 2010, Keera founded Naris Communications a company that specializes in designing training programs, developing stakeholder communications, and delivering leadership training to support organizational transformation, performance improvement, and information system implementations.

A former adjunct professor, Keera has co-developed and delivers several courses including Understanding Risk PerceptionCommunicating in Difficult Situations, Building Teams and Core Values, Building RelationshipsTrain-the-Trainer TechniquesPersonality Style at Work (PSAW) Assessment Workshop, and Lean Leader, a 4.5-day training workshop and certification program that helped a global manufacturer achieve over $2 million in cost savings in the first two months.

Certified Change Practitioner, Lean Six Sigma Green Belt, and Master Trainer, Keera has a Master’s in Technical and Professional Communications, and an MBA. She currently pursuing her doctorate in education, specializing in global training and development.

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