Sparking Communication and Relationships at Work

Length: 60 minutes
Category: Communication Skills, Recorded Webinars, Topics
ID: WR-1059


About HRDQ-U Virtual Seminars

  • Live Seminars offer 80+ scheduled open enrollment, instructor-led training classes for your employees featuring real-time interaction with our expert trainers and engaging professional development sessions you can join on any device. Enroll your learners and let them develop critical soft skills from their home or office.
  • Recorded Seminars offer an archived streaming video of our popular live 3-hour seminars that provide the same level of in-depth training for you or your individual employees to enjoy on their own schedule. Each Recorded Seminar is available for repeat or resumed viewing for 90 days, so you can study at your own pace.


About HRDQ-U Webinars

  • Live Webinars are FREE, and offered each week on Wednesdays. These sessions are designed for consultants, trainers, coaches, and managers providing training to their teams – anyone interested in organizational, team, and individual learning. Each 1-hour webinar features thought leaders presenting new ideas, advice, insights, and how-to on topics from leadership to teams, communication to diversity, and much more.
  • Recorded Webinars are typically available for viewing shortly after the original broadcast as an archived streaming video for you to view on-demand at any time. Recordings are not always free, so be sure to join us for the Live Webinar if your schedule permits.


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In this interactive session, we’ll explore why building relationships is difficult for adults, discuss the different types of relationships you might want to build, and then identify some concrete ways to do it – by asking the right questions, setting ground rules when needed, and having meaningful conversations.

Topics covered include the dreaded icebreaker; defining relationship goals; the interdependence of communication, relationships, and trust; the need to ask questions and the “right” types of questions to ask; and the importance of making yourself vulnerable. Attendees will come away with fresh thinking and concrete tools to help them foster communication and relationships with their teams and colleagues.

Attendees will learn:

  • To enhance facilitation techniques for breaking the ice
  • How to develop skills to foster communication
  • How to improve their ability to ask probing questions
  • To understand the dynamics of building trust and strengthening relationships
  • Ways to better navigate difficult conversations

Who should attend:

  • Leaders and managers
  • HR personnel
  • Professionals who frequently work on a team
  • All employees who want to improve work relationships


Long hair / M - Skin

Susan Doctoroff Landay is currently the president of Trainer’s Warehouse. She joined her father in 1997, in what was then a fledgling business. Prior to that, Susan spent 2.5 years consulting and training in the field of negotiation and another two years marketing a business history consulting company. She graduated from Yale College with a BA in 1986, the Kellogg Graduate School of Management at Northwestern University with an MBA in 1992, and Ringling Bros. and Barnum & Bailey Clown College with an MFA in 1987. Susan values using humor to enhance training.


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About HRDQ-U Webinars

HRDQ-U is a free learning community for trainers and facilitators, coaches and consultants, organization development professionals, managers, supervisors and leaders; really anyone who shares a passion for soft-skills training and performance improvement. We bring exciting content to you through webinars from subject matter experts and thought leaders to help you explore new ideas, gain industry insight, and improve people skills in your workplace.