Navigating Uncertainty: Leveraging Emotional Intelligence


The outbreak of COVID-19 is rocking the business world in many ways. From reactions in stock markets and governments to education and work, it is no surprise that this growing pandemic is creating stress and panic across the board. This stress placed on each person can begin to heavily affect work performance in ways that we have never seen before.

HR professionals and management personnel play key and essential roles in helping to manage and relieve stress and pressure. They need to plan for the added worry we are seeing in the wake of COVID-19, and learn how to best support their employees.

Learn how to use emotional intelligence to best manage your team and deal with the tough decisions and conversations you face through this challenging time.

Attendees will learn:

  • What Last 8% Moments are and why they matter
  • The importance of emotional intelligence under pressure
  • Brain-based strategies to manage emotions

Who should attend:

  • HR personnel
  • Managers and supervisors
  • Anyone interested in emotional intelligence


Dr. JP Pawliw-Fry, Partner, Co-Founder and Keynote Speaker

As an emotional intelligence keynote speaker JP brings something different than the usual: he combines teaching experience at a world class business school (Kellogg), being an award-winning entrepreneur (Profit Magazine’s Fastest growing companies), authoring a New York Times Bestselling as well as working with Olympic, NFL teams, Navy Seals and a who’s who of Fortune 500’s to blend deep, real-world leadership experience with a powerful stage presence to help people and organizations thrive in the midst of change. JP’s keynotes are customized to have the biggest possible impact, combining engaging stories and practical techniques that push audiences to think differently as they face the challenge of change, disruption, innovation, the need to engage their teams, build a powerful culture and the pressure to achieve results.


Bill Benjamin

Bill discovered the power of managing emotions while he was working in the technology industry. His real-world experience in technology and sales means he understands the challenges that organizations face. His degrees in mathematics and computer science lead him to take a practical and scientific approach to helping people understand how the brain responds under pressure, and to leverage that to increase leadership and performance. Bill has an authentic approach that resonates with the audience and especially with those that might be typically resistant to the important relationship between ‘soft-skills’ and exceptional leadership. A natural storyteller, he balances anecdotes with science and research to engage all types of participants. Bill has contributed to the bestselling book, Performing Under Pressure: The Science of Doing Your Best When it Matters Most, and he is also a regular contributor to CEO magazine, Training Magazine, and other leadership publications.

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