People think that everything Disney touches is magic. It isn’t. It’s method. More specifically, it’s a methodical culture intentionally, aggressively focused on five components: Purpose, Priorities, People, Platform and Process. In this Disney inspired session, Lenn Millbower, a 25 year Walt Disney World training leader and the author of the book Care Like a Mouse, reveals strategies and tactics Walt Disney World has used to align those five components throughout the organization. The result? Method that creates magic. You can then methodically align your culture and to create your own organizational magic.
Lenn Millbower, the Mouse Man™ and author of Care Like a Mouse, teaches Walt Disney inspired service, leadership, innovation, training and success strategies. Everything Disney touched seems magical. It isn’t. It’s method. Lenn saw that method up close. He spent 25 years at Walt Disney World: Epcot Operations trainer, Disney-MGM Studios stage manager, Animal Kingdom opening crew, and Disney Institute, Disney University, and Walt Disney Entertainment management. Now he shares methodologies that will help you make your own magic.