Measure Soft Skills to Show Your Return on Learning

Date: Sep 1, 2021
Time: 2:00 pm EST
Length: 60 minutes
Category: Learning Styles, Live Webinars, Performance Management, Topics
ID: 6084948451827516171


Virtual Seminars from HRDQ-U are open enrollment, instructor-led training classes for your employees. We offer 80+ courses covering every aspect of soft skill training for your organization. Your employees will gain critical skills they can immediately apply on the job. Topics include leadership to communication, diversity to engagement, and coaching to problem solving. Each class is 3 hours of high-quality training, providing the concepts and skills your employees need.

HRDQ-U Virtual Seminars feature real-time interaction with our expert trainers and engaging professional development classes you can join on your computer, laptop, tablet, and smartphone. Enroll your learners and let them develop critical soft skills from their home or office.

Learn more about registering for a live event or viewing a recorded event.

HRDQ-U offers a new, live webinar every week on Wednesdays. Events are designed for consultants, trainers, coaches, and managers providing training to their teams – anyone interested in organizational, team, and individual learning. Featuring thought leaders presenting new ideas, advice, insights, and how-to on topics from leadership to teams, communication to diversity, and much more.

Most webinars are complimentary. After a webinar airs, the event is offered as a recording for viewing on-demand at any time. Recordings are not always free, so be sure to join us for the live webinar if your schedule permits.

Learn more about registering for a live event or viewing a recorded event.

Learning is a strategic business tool, and measuring the Return on Learning (ROL) demonstrates the impact L&D has on the organization. While tracking technical skills by testing and demonstration is tangible, it’s the high-level soft, or life, skills such as critical thinking, empathy, communication, and an ability to deal with the ambiguity that is harder to evaluate and determine the fiscal impact. Have you ever found yourself in a situation where a learning solution was implemented and resulted in a positive outcome but was told you unable to measure the impact? You can and should since the solution affects performance and does have a measurable impact. This session will highlight metrics and techniques you can use to evaluate and put a cost on the impact learning solutions have regarding the performance environment within an organization.

More than traditional ROI, where the expenditure cost in terms of software, trainers, and tools to create learning is measured against the return (profit and revenue), ROL measures the cost of the problem and its impact on the organization against the cost of creating and delivering the learning solution. From attrition to leadership communication, you can measure solutions that provide a clear and effective impact on business processes and people. This session will discuss 2-3 case studies that address learning solutions used to generate discussions beyond ROI and conclude with a free measurement tool provided to you to populate fiscal results.

Participants Will Learn:

  • How to describe 3 or more of the life skills detailed in the presentation.
  • 3 or more of the metrics used to measure life skills.
  • How to populate a possible ROL value based on case study data using the calculator provided.
  • How to describe the value ROL brings to a Learning & Development team.

 Who Should Attend:

  • Training and HR professionals
  • Managers and supervisors
  • Anyone interested in Return on Learning.


Forehead - Entrepreneur

William J. Ryan, PhD is the Principal Consultant with Ryan Consulting, LLC using learning as a strategic business tool to develop and impact people to improve retention, engagement, and performance.  Bill has a demonstrated record of corporate and industrial management experience leading performance support and instructional design teams globally including government (Dept. of Energy), high technology (IBM & Westinghouse), and health-related industries including home health care and insurance (Humana).  Recent clients include Delta Faucet with a comprehensive talent staffing and development plan, Blue Circle Leadership developing a blended online program in leadership development, developing an implementation strategy for a Hiring for Competency model used by the National Retail Services, a state initiative focused on workforce development helping businesses retain and develop employees. He is actively working with a clinical start-up focused on improved neonatal techniques for clinicians across the country and on a blended leadership and coaching program for a multi-state manufacturing concern.  Bill holds an M.S. from Ithaca College focused on Instructional Design and a Ph.D. in Computing Technology in Education from Nova Southeastern University.  For more information, please visit his website at, via email at, or at (502) 797-2479. Connect with Bill on LinkedIn and Twitter.


HRDQ-U Virtual Seminars

HRDQ-U offers a curriculum of 80+ virtual seminars for training employees in soft skills. Covering topics from leadership to communication, conflict to change, communication to diversity. Enroll your learners in HRDQ-U Virtual Seminars and let them develop soft skills from their home or office.

Learn more about HRDQ-U Virtual Seminars

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About HRDQ-U Webinars

HRDQ-U is a free learning community for trainers and facilitators, coaches and consultants, organization development professionals, managers, supervisors and leaders; really anyone who shares a passion for soft-skills training and performance improvement. We bring exciting content to you through webinars from subject matter experts and thought leaders to help you explore new ideas, gain industry insight, and improve people skills in your workplace.