Handling Challenging Behaviors in the Workplace Virtual Seminar

Date: Oct 26, 2021
Time: 1:00 pm EST
Length: 3 hours
Category: All Topics, Seminars, Workplace Stress
ID: 4863109556561777165

$199.00

Though common, because of their difficulty, managers often avoid dealing with challenging behaviors exhibited by employees.

In a study conducted by the consulting firm McKinsey, 59 percent of employees reported that they’d be happier if their managers addressed problem employees, but only 7 percent of participants believed their managers were doing so. These are employees who may meet performance expectations or even exceed them, but in general, make the workplace less pleasant. Perhaps they drain your energy with constant negativity, or maybe it’s something as simple as oversharing personal information. Behaviors like these may indirectly affect others’ performance by lowering morale and workplace satisfaction.

This 3-hour instructor-led online seminar introduces you to a new perspective: from “challenging employees” to “valuable employees who exhibit challenging behaviors.” By adopting this mindset of working together rather than against each other, you will be able to more effectively address issues and effect a positive outcome.

Key Topics:

  • Effective hiring and onboarding practices.
  • Guidelines for promoting a positive outcome in every situation.
  • The eight main “categories” of behaviors and their underlying sources.
  • Strategies for addressing personal behaviors in a sensitive, but direct manner.
  • Strategies to boost employees’ confidence and encourage them to be more proactive.
  • Strategies to make employees feel understood and valued.

Participants Will Learn:

  • Translate “bad attitudes” into observable behaviors that can be corrected and improved.
  • Identify guidelines for promoting a positive outcome in every challenging situation.
  • Recognize the various types of challenging behaviors, their underlying sources, and how to appropriately address them.
  • Articulate why the challenging behavior is an issue and what the consequences are for not minimizing or changing the behavior.

Registration Info for Handling Challenging Behaviors in the Workplace:

  • How to register. Click the Add To Cart button for the class date you wish to attend and complete the online registration form. Payment is with credit card only.
  • Quantity discounts. Save when you enroll multiple attendees! Just $149 per person when you enroll 4 or more.
  • Cancellations. You may cancel your registration at any time before the event begins and receive a refund less a 5% service fee. 
  • Questions? Contact us at support@HRDQU.com.

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About HRDQ-U Webinars

HRDQ-U is a free learning community for trainers and facilitators, coaches and consultants, organization development professionals, managers, supervisors and leaders; really anyone who shares a passion for soft-skills training and performance improvement. We bring exciting content to you through webinars from subject matter experts and thought leaders to help you explore new ideas, gain industry insight, and improve people skills in your workplace.