Motivated business professionals are looking for every edge to be successful in the workplace. Naturally, many develop expertise in technical or task-oriented skills in order to enhance their careers. However, those who have a high level of awareness and control over their emotions, and use their emotions to connect with others and develop positive relationships, will find even greater success in the workplace.
This soft skill is known as emotional intelligence, and it is an essential element in the business world, especially in high-stress environments. If you are unable to control your emotions, they can preoccupy your thoughts and interfere with your ability to evaluate a situation objectively. On the contrary, knowing what triggers your emotional responses and understanding how to exercise self-control over them enables you to confront difficult issues and manage change with clarity and composure.
This 3-hour instructor-led online seminar is designed to provide you with the knowledge and tools to develop your emotional intelligence. You’ll learn how to avoid self-sabotaging outcomes by altering how you perceive and respond to emotionally-charged situations. In addition, you’ll improve your ability to resolve conflict constructively, create a productive work environment, build and mend relationships, and bounce back from setbacks and disappointment.
Key Topics:
How to develop your self-awareness by discovering how thoughts drive feelings and recognizing your physical cues that emotions are arising.
Learning to prevent emotional-hijacking by using techniques for collecting your thoughts.
How to develop more positive relationships with others at work through empathy.
Improving communication by building assertiveness skills.
Using your emotions as a tool to improve the process of conflict resolution.
Participants Will Learn:
Manage your emotions by recognizing how thoughts and emotions are connected.
Improve your self-control by identifying physical cues that indicate your emotions may be taking over.
Discover how emotional intelligence can help you develop more positive relationships at work and a more optimistic outlook.
Learn how to use assertive communication to express your needs and feelings appropriately.
Explore how to use emotional intelligence to bounce back from setbacks.
Registration Info for Emotional Intelligence:
How to register. Click the Add To Cart button for the class date you wish to attend and complete the online registration form. Payment is with credit card only.
Quantity discounts. Save when you enroll multiple attendees! Just $149 per person when you enroll 4 or more.
Cancellations. You may cancel your registration at any time before the event begins and receive a refund less a 5% service fee.
HRDQ-U is a free learning community for trainers and facilitators, coaches and consultants, organization development professionals, managers, supervisors and leaders; really anyone who shares a passion for soft-skills training and performance improvement. We bring exciting content to you through webinars from subject matter experts and thought leaders to help you explore new ideas, gain industry insight, and improve people skills in your workplace.
