With increasing globalization comes diversification in the workplace. As organizations turn to hiring employees from many parts of the world, the need for cultural competency is at its greatest. Culture shapes the values, habits and thinking patterns which impact work life from communication to time management. If you are visiting another country, working with a different age, race, or gender demographic in the office, or collaborating with a foreign business, the ability to understand and adjust to different cultures is highly important.
Today, large American firms are increasingly led by people with roots in foreign countries. In the next 50 years, the standard office is going to see major cultural and demographic shifts. However, many organizations are not adequately preparing their employees for cultural change. A SHRM study reported that among the Fortune 1000, one-fifth of respondents indicated their organizations have very informal diversity efforts, with 41 percent of study respondents specifying the underlying reason being that they’re “too busy.”
In this class, you will gain the skills to be both aware of your own cultural adaptability and capable of handling cultural change. You will be better at acknowledging norms and differences, building rapport, cross-cultural negotiating, building bridges, and handling sensitive situations. This 3-hour instructor-led online seminar offers workplace tips, self-assessment exercises, real-life scenarios, practice activities, and more.
Developing personal cultural awareness
How to build rapport and communicate with your entire body
Techniques for giving feedback to ensure understanding
Hall’s pattern of communication
Behaviors that support and undermine cultural competency
Strategies for handling sensitive situations
Participants Will Learn:
Identify the elements of cultural competence in the workplace
Increase your understanding of your own cultural background and how it affects your perceptions and interpretations of other cultures
Recognize three dimensions of cultural awareness when interacting with other cultures
Develop the skills needed to practice respectful and caring behavior toward culturally diverse individuals and groups
Understand how values differ among cultures
Registration Info for Cultural Competency:
How to register. Click the Add To Cart button for the class date you wish to attend and complete the online registration form. Payment is with credit card only.
Quantity discounts. Save when you enroll multiple attendees! Just $149 per person when you enroll 4 or more.
Cancellations. You may cancel your registration at any time before the event begins and receive a refund less a 5% service fee.
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