When problems happen at work, employees frequently do one of three things: they panic, they become apprehensive about approaching the problem, or they pass the issue on to someone else to solve. Yet a problem at work often means there is a potential solution – and the ability to creatively problem solve makes employees perceive problems as opportunities to harness and challenges to conquer.
Problem solving has become a necessity at work. A study conducted by AchieveGlobal revealed that 94 percent of those in its focus group felt greater time pressure and stress to solve problems more effectively and 53 percent said they have to creatively problem solve on a daily basis.
A problem-solving culture is ultimately a good thing. When an organization has a problem-solving culture, it fosters ideas and activities which extend beyond the problem and encourages innovation. Other benefits include better teamwork and trust, increased workplace engagement, increased job satisfaction and increased productivity.
This 3-hour instructor-led online seminar will cover the characteristics of an effective problem solver, challenge people’s go-to problem solving habits, reveal a variety of diagrams that help develop creative problem solving methods, and inspire you and your team to be more creative. This seminar offers workplace tips, self-assessment exercises, real-life scenarios, practice activities, and more.