According to the American Management Association, a communication skills set is one of the six core competencies a manager needs to develop.
One reason is that effective communication between managers and employees is essential for an organization to succeed. Managers communicate so that their employees know what is expected of them, understand what it is that they’re doing correctly, and identify where they might need to improve. Clear communication also helps to increase employees’ motivation and commitment. The results of unclear communication can be costly: poor performance and work quality, inefficiency, inability to achieve goals, misunderstandings, frustration, disappointment, anger, reduced job satisfaction, and increased turnover.
Learning to communicate effectively with employees helps you to have better relationships with your employees, encounter fewer problems, and achieve your goals more easily, making you more valuable to your organization. The ability to communicate clearly is an essential management skill that can make your job more fulfilling and improve your career prospects. This 3-hour instructor-led online seminar will provide you with the tools you need to be able to communicate better as a manager and offers workplace tips, self-assessment exercises, real-life scenarios, practice activities, and more.
Key Topics:
What it means to listen actively and why it is essential for clear communication
How to clearly convey your message so that employees have the required information to do their jobs
How to communicate the results, actions, and behaviors you expect from employees
Helping employees to develop and achieve performance goals through a collaborative conversation
Techniques for providing useful, focused feedback on performance
Helping employees to develop new knowledge and abilities
How to use open communication to reduce the negative impacts of change
Participants Will Learn:
Recognize the situations in which it is most necessary for managers to communicate with their employees.
Understand the role of active listening in effective communication.
Identify ways to convey your message.
Effectively communicate performance expectations and performance goals.
Coach employees and provide feedback.
Facilitate the learning processes for employees as they take on new tasks.
Implement strategies for communicating in times of change and uncertainty.
Registration Info for Communicating as a Manager:
How to register. Click the Add To Cart button for the class date you wish to attend and complete the online registration form. Payment is with credit card only.
Quantity discounts. Save when you enroll multiple attendees! Just $149 per person when you enroll 4 or more.
Cancellations. You may cancel your registration at any time before the event begins and receive a refund less a 5% service fee.
HRDQ-U is a free learning community for trainers and facilitators, coaches and consultants, organization development professionals, managers, supervisors and leaders; really anyone who shares a passion for soft-skills training and performance improvement. We bring exciting content to you through webinars from subject matter experts and thought leaders to help you explore new ideas, gain industry insight, and improve people skills in your workplace.
