Business Etiquette Virtual Seminar (Recorded)

Length: 3 hours
Category: Career Development, Recorded Seminars
ID: SR-2535

$199.00

About HRDQ-U Virtual Seminars

  • Live Seminars offer 80+ scheduled open enrollment, instructor-led training classes for your employees featuring real-time interaction with our expert trainers and engaging professional development sessions you can join on any device. Enroll your learners and let them develop critical soft skills from their home or office.
  • Recorded Seminars offer an archived streaming video of our popular live 3-hour seminars that provide the same level of in-depth training for you or your individual employees to enjoy on their own schedule. Each Recorded Seminar is available for repeat or resumed viewing for 90 days, so you can study at your own pace.

 

About HRDQ-U Webinars

  • Live Webinars are FREE, and offered each week on Wednesdays. These sessions are designed for consultants, trainers, coaches, and managers providing training to their teams – anyone interested in organizational, team, and individual learning. Each 1-hour webinar features thought leaders presenting new ideas, advice, insights, and how-to on topics from leadership to teams, communication to diversity, and much more.
  • Recorded Webinars are typically available for viewing shortly after the original broadcast as an archived streaming video for you to view on-demand at any time. Recordings are not always free, so be sure to join us for the Live Webinar if your schedule permits.

 

Need help registering or viewing an event?

In the business world, business etiquette is an encompassing term that makes the difference between a comfortable work environment, and an aggravating one. Whether it is being polite to a rude coworker, keeping a clean workspace, or using proper grammar in an email, small, attentive gestures make the workplace more enjoyable. However, business etiquette has been on the decline.

According to a study by Weber Shandwick, “large American businesses are considered uncivil by 53 percent of Americans.” This is an important statistic, considering the same study found that 60 percent of a firm’s market value is attributed to its reputation. Outside the client-company relationship, bad business etiquette harms workplace harmony. One of the more concerning workplace trends is the rise of Americans leaving their jobs because of incivility. In the span of two years, 26 percent of Americans reported they quit a job because it was an uncivil workplace.

Being able to assess your level of self-respect and dignity, to display patience, to say no diplomatically, and to make a positive impression allows you develop more meaningful relationships with colleagues, and to build a pleasant work environment that boosts productivity. This 3-hour instructor-led online seminar covers necessary business etiquette skills. This program offers workplace tips, self-assessment exercises, real-life scenarios, practice activities, and more.

Key Topics:

  • Dealing with feelings of powerlessness and helplessness.
  • Saying “no” diplomatically.
  • Guidelines for making a good first impression.
  • How to keep your cool when handling a tough customer.
  • How to pick up on nonverbal and subtext messages.
  • How to navigate workplace faux pas.
  • Technology etiquette, including how to effectively use social media.

Participants Will Learn:

  • Practice common business etiquette to build and maintain relationships.
  • Implement practices for respecting yourself.
  • Be resilient in difficult situations.
  • Interact in a respectful manner with coworkers and subordinates.
  • Establish positive human connections.
  • Maintain relationships with strong communication skills.

Questions? Contact us at support@HRDQU.com.

Reviews

There are no reviews yet.

Be the first to review “Business Etiquette Virtual Seminar (Recorded)”
Share this page
Share on facebook
Share on twitter
Share on linkedin
Share on email

About HRDQ-U Webinars

HRDQ-U is a free learning community for trainers and facilitators, coaches and consultants, organization development professionals, managers, supervisors and leaders; really anyone who shares a passion for soft-skills training and performance improvement. We bring exciting content to you through webinars from subject matter experts and thought leaders to help you explore new ideas, gain industry insight, and improve people skills in your workplace.