Communication Skills Webinars

We all communicate differently, interpret information differently, and understand things differently. So, while we all may speak the same language, often times the message can get misconstrued.

Effective communication is at the core of workplace efficiency, interpersonal success, and, ultimately, an improved bottom line. With our free communication skills webinars, you can learn how to get your point across and embed foundational communication skills at every level of your organization.

Featured Webinars

The Magic of Mindfulness

written by Rashim Mogha I was recently speaking on Mindfulness at an event and it was wonderful to see how interested and engaged the audience was. For me, practicing mindfulness has worked like magic! It has helped me cope better with corporate stress, stay healthy, and have better personal and professional relationships. So there are various [...]

Democratize Leadership Development

written by Alice Waagen I have spent my entire career developing leadership skills in others. Over those years I’ve read a tremendous amount on the topic of developing leaders, enough to have my own set of rants and raves on the issue. If there is one aspect of leadership development that I see as an […]

The Challenge of Global Diversity: Cross Cultural Competence for a Rapidly Shrinking Planet

For every car GM sold in China in 2004, it sold 10 in the United States. By 2009, sales in China equaled those in the US. Rapid economic growth in Brazil, Indonesia, China, and India will add a billion new consumers clamoring for goods and services from around the world over the next decade. With […]

How to Improve Communication

Self-awareness and interpersonal awareness are at the center of effective communication. To communicate well, you must understand your own communication style, the communication style of the people you are speaking to, and how both of these styles work together.

For example, if your older colleague prefers to talk through edits on the phone while you prefer to email at your convenience, you need to understand these differences and find a way to work around them. You can say, “I know that I prefer to email, but Jeff calls me every time I email him… if I want to be successful on this project, I will call Jeff when I need feedback.” Having this level of awareness helps employees navigate the different personalities, preferences, and styles in the workplace.

So how do you build that awareness? Our webinars are a great place to start!

Top Communication Skills for Workplace Success

Here are some essential communication skills for the workplace and beyond:

It may sound self-evident, but many times when we communicate with others, we’re too busy thinking about what we want to say that we don’t even bother to listen to the person we’re talking to. Active listening helps you to understand where the other person is coming from and creates a productive conversation.

It’s hard to fully engage with a conversation if you’re already set on the outcome. Keep an open mind, especially when going into scenarios where you think you know the answer. Being open to feedback and new ideas helps boost team creativity and problem-solving skills while also helping everyone feel valued for their ideas and opinions.

When you’re communicating, remember that no one can read your mind. People won’t understand what you meant—they’ll understand what you said. Communicate clearly, slowly and intentionally. Make sure your thoughts are formulated before you start talking. If you’re drafting written communication, read it over to ensure it makes sense before sending.

To avoid misinterpreting a conversation, it’s always helpful to repeat back what you understood or took away from the dialogue. For example: “Just to clarify, Susan, you expect these edits by 4 p.m. on Tuesday in tracked changes?” This confirmation helps to ensure you and your colleague are on the same page and it helps you to remember what was discussed.

Never Miss a Webinar

We have many archived webinars on our site, and we produce several live webinars each month. Sign up for our email newsletter so you can always be the first to hear about our upcoming events!

Archived Webinars

Managing Up Starts with Managing You

By Sally Foley-Lewis Being seen and known as reputable, credible and knowledgeable takes action to amplify visibility, voice and value. In 2012 my business seemed to be like a rollercoaster, and when I spent some time working out why, I realized I needed to be more visible. I set a goal to attend at least […]

A Glorious Three-Hour Production

By Lenn Millbower, The Mouse Man™ There is a 3D movie at the Disney theme park where I was a stage manager, the Disney-MGM Studios (now called Disney’s Hollywood Studios). It features the beloved characters made famous by Jim Henson: the Muppets. Called Muppet*Vision 3D, the show is presented in a theater and is supposedly [...]

Finding Gratitude in the Face of Uncertainty? A Simple Way To Say Thank You

By: Devin C. Hughes Have you noticed that some people are able to maintain a relatively positive attitude regardless of what’s happening around them right now? Like everyone, they can appreciate the good times, but they also seem to be able to focus on the positive in the face of so much uncertainty and a […]