In this insightful and engaging presentation, Lenn Millbower, a 25 year Walt Disney World training leader and the author of the book Care Like a Mouse, shares the ways in which Walt’s entertainment strategies can be, and were, applied to actual learning challenges. Focusing on your needs, you will then identify specific tactics to make your own presentation, training program, class or communication magic.
Remote Teamwork requires high levels of trust in the organization, its leadership, and your teammates. But how do you build productive, trusting relationships when you work in different places and seldom see each other? You can bridge the distance to build or repair long-lasting, trusting work relationships if you know how. Join author Wayne Turmel, as we examine how trust is built-and sometimes damaged when working apart.
Are you Zoom'ed out? Are you excited to spend another day in training online? It is time to focus on the person, their time, energy, and interest matter more than the time in their seat. In this session, we will examine ways to maximize group training by “flipping” the content model. We will examine and discuss six techniques to consider using to engage and promote peer learning while meeting the business and performance needs of the individual.
This interactive and practical session will help you create the environment and systems to nurture engaged and committed individuals who see themselves as a part of a highly success remote team. Long time author and expert on remote leadership and remote work, Kevin Eikenberry will help you take your organizations beyond “getting the work done” to helping people communicate, connect, collaborate and engage as a part of a highly successful remote team.
This interactive and practical session will help you create the environment and systems to nurture engaged and committed individuals who see themselves as a part of a highly success remote team. Long time author and expert on remote leadership and remote work, Kevin Eikenberry will help you take your organizations beyond “getting the work done” to helping people communicate, connect, collaborate and engage as a part of a highly successful remote team.
In this webinar, you’ll explore ways to lead remotely to ensure productivity and performance are on point. Engagement will need a new approach, so you’ll learn key insights into engaging employees across the miles and down the lens. Join this webinar to learn how to sustain yourself and the team during prolonged periods of uncertainty, change and crisis and understand how essential it is to master emotional intelligence and communication for leading remotely successfully.
Even though DISC assessments are commonly used around the world, they regularly fail to have a lasting impact. While people are fascinated by their results, awareness doesn't often translate into sustained behavioral change. Learn how to reinvent DISC training to make it more engaging and sticky.
Have you ever had a coaching discussion, and at the conclusion, thought the employee would change his or her behavior only to discover later that they reverted to their old ways? If so, you're not alone. It happens all the time. Often, the reason is that you only got the employee to comply temporarily and didn't get a firm commitment from the employee to improve their performance permanently. In this session, you will learn how to achieve commitment by focusing on three crucial coaching steps.
Regardless of your role on a team, using the Extraordinary Team Inventory (ETI) can help you and the team achieve extraordinary. In this interactive session you’ll experience and learn a process to use this thoroughly researched tool to increase your team’s effectiveness and engagement.
Have you ever run into the situation where you spoke with an employee once, twice, maybe even three times about correcting a performance issue, yet nothing changed? In this session, you will learn why gaining employee agreement that a performance issue exists is the most crucial step in the coaching process.
Leaders that focus instead on becoming trustworthy are the ones who build high-trust teams and organizations that shine. Trust begins with you. Leaders that understand this also create powerful peer and customer relationships and strong relationships lead to strong business results.
Courage has always been the antidote for fear, and during fearful times leaders need to communicate with courage and clarity. This webinar will cover the why/what/how of communicating without a playbook. This engaging and dynamic webinar will help you communicate more flexibly, transparently, and courageously during these challenging times.
In this interactive session, Dr. Rob Fazio will invite you to view motivation in a new way. He will focus on encouraging people to stop trying to motivate people and to pay attention to uncovering and understanding what drives people. This approach is where situational leadership meets motivation and awareness leads to intentional influence.
It is time to switch from taking your own temperature to taking the temperature of your team. Join us for an interactive session and introduction to the Extraordinary Teams Inventory. In this session you will learn how your team's reality connects to its impact and agility, both critical in these times.
A toxic workplace culture is the result of multiple layers of broken trust and betrayals starting with top leadership. These betrayals may not get addressed, but they do not get unnoticed. No matter your vantage point, this working session offers a proven process to heal pain, rebuild trust and renew the spirit of relationships. This compassionate, practical approach will help you reframe the experience, take responsibility, forgive, let go and move on.
Do you have virtual presence? Can you capture and engage an audience in an online presentation or a virtual meeting? Presentation Pro's Lynne Breil and Christina Butler will help you exude confidence and credibility while delivering a virtual presentation from wherever you are.
Organizations that have a positive culture are more productive, have happier employees and most importantly, happy and satisfied customers. Leaders have a choice about their attitude - and no matter what the situation, you have a choice to make about how you are going to react. No matter what the current situation is, or who is causing the negativity in your organization/team, it is vital that you create positive strategies that keep the team/organization strong.
Creative problem solving and clear decision-making is what separates good leaders from the best. Yet we have all been there – endless meetings, multiple email exchanges and useless, open-ended, unstructured discussions. Join us for this interactive webinar where we co-design a Lightning Decision Jam you can immediately use in your workplace and replace the endless meetings with a structured and agile process.
All organizations experience turbulent times whether from high growth, rapid decline, changes in leadership, mergers, acquisitions, a scandal, economic influences and these unprecedented times with Covid-19. How can human resources, talent management and the learning and development functions leverage a leading through learning strategy to help their organizations to get back on track? That's the question that we'll answer in this two-part series.
All organizations experience turbulent times whether from high growth, rapid decline, changes in leadership, mergers, acquisitions, a scandal, economic influences and these unprecedented times with Covid-19. How can human resources, talent management and the learning and development functions leverage a leading through learning strategy to help their organizations to get back on track? That's the question that we'll answer in this two-part series.
We are all are performance consultants no matter our role in the learning and talent development space. In this session, Jack Phillips explores how performance consulting has been integrated into the learning and talent development field and will define specific roles, particularly those in the four major phases of the learning and talent development cycle.
Join William Ryan for an informative session examining and discussing different strategies and options that are available and examine when microlearning is an appropriate solution to meet the business and performance needs of the individual.
Have you been overcooking the content and under-cooking the experience? Are you looking for the right ingredients to build ongoing learner engagement in your training? This webinar may be the answer for you. In this interactive session, expert Marc Ratcliffe will provide you with at least 12 dynamic techniques that will make you the master chef of the training room!
You've probably heard about Design Thinking, whether you’ve read an article or watched an online video. But then what? How do you apply the principles and make an impact? How are companies actually applying Design Thinking or what business results come from it? During part 2 of a 2-part webinar series, Keith Keating, Senior Director of Global Learning Strategies, walks you through a detailed Design Thinking case study for an initiative he led in 2018 for a Fortune 500 company.
You've probably heard about Design Thinking, whether you've read an article or watched an online video. But then what? How do you apply the principles and make an impact? How are companies actually applying Design Thinking or what business results come from it? During part 1 of a 2-part webinar series, Keith Keating, Senior Director of Global Learning Strategies, shares a thorough look into the principles of Design Thinking in an easy-to-understand format.
Are you struggling to adapt to the new “normal”? We are facing extraordinary changes in our day to day lives, but how we respond to and deal with these changes will determine our ability to succeed. Join Dr. Steven Stein for an hour-long webinar that will show you how to train and develop emotional intelligence skills, and learn why these frameworks are essential when navigating the COVID-19 crisis.
Isolating the effects of a program is key in providing evidence that programs drive improvement in business measures. Knowing "What Caused It" -- how to connect programs to results, is a must if talent development professionals are to demonstrate the impact and ROI of their projects. Join us for an interesting hour of exploration.
To become the best in the early and growth stage of business, it is essential to employ the best people. But how do employers attract the very best employees, who are ready and able to take an organization to the next level? Inspired by his New York Times Best-selling book, Building A Magnetic Culture -- and drawing on years of research and real-world examples from his 35 years of management consulting experience, Kevin Sheridan will give you the strategies and tactics you need to transform your organization by creating and maintaining a Magnetic Culture.
Just because people return to the office doesn't mean things will go back to the way they were. All of us will have to make adjustments to the "new normal," just as soon as someone can tell us what that is. Join Wayne Turmel for an hour of candid conversation and tips for bringing everyone back to the office with minimum stress and drama.
Trust has been cited as being critical within organizations for years. It is common knowledge that teams cannot perform at their highest function without it. Trust is foundational to effective leadership driving high team performance. When trust is present there is nothing people cannot achieve.
When entertainment and learning are aligned Disney style, the results are magical: participants pay attention, they absorb information, they change behavior.In this insightful presentation, explore the ways in which Walt’s engagement strategies meet learner needs. Join us and celebrate the learners’ declaration of rights.
Join expert and co-author Dr. Judith Meyers, as she teaches the four competencies that are critical to cross-cultural adaptability. This webinar is based on the HRDQ product, The Cross-Cultural Adaptability Inventory, a best-selling diversity training tool that was developed in direct response to needs expressed by cross-cultural trainers and teachers for a well-constructed and easily obtainable self-assessment training instrument on cross-cultural adaptability.
Drawing on theory and research, this webinar will focus on helping you prepare and take action for the future workforce development. Keith Keating will discuss the concept of building the connected learner, share actionable advice on ways you can identify the skills needed for the future in your organization, and how to foster a learning culture that will motivate employees to develop those skills.
We'll help you put critical thinking skills on your training docket when you join us for the free webinar, Critical Thinking Skills: A Process for Better Problem Solving and Decision Making, where you'll be introduced to the HRDQ product Critical Thinking Fundamentals. This training workshop is designed to help individuals learn and apply higher-level problem-solving skills in a low-risk environment through a number of interactive activities.
To be effective leaders, people must have the skills to do the work well. But before we get to skills something more foundational and fundamental is needed to help them succeed. While experience matters too, the foundational component I am talking about is mindset. Join Kevin Eikenberry a world-renown leadership expert as he outlines the mindsets that set the table for leadership success.
Join us for an hour-long webinar that will show you how to train and develop emotional intelligence in individuals. We’ll explore the four vital components, including intrapersonal skills, interpersonal skills, adaptability, and resilience.
In this webinar you will learn what delegation is and what it isn’t; when you can and when you shouldn’t delegate. You’ll explore your barriers to delegating and how to get rid of them. You’ll also learn the three essential secrets to delegation success. It’s time to delegate so that you double the results and halve YOUR effort.
In this informative HRDQ-U webinar, Energize Your Training, internationally known award-winning author, trainer, and presenter Bob Lucas will share proven ideas and strategies for effectively engaging learners and positively impacting learning outcomes.
Join Elaine Biech and Halelly Azulay, two successful TD entrepreneurs and authors, for a provocative discussion about what it takes to go solo and thrive. During the session you will hear firsthand stories and reflections from the presenters as they faced their decisions to go solo. They will discuss the advantages, concerns, opportunities, and challenges of striking out on your own.
During this engaging webinar, leadership expert and bestselling author Bill Treasurer will share road-tested approaches to ensuring high returns on your leadership development investments. You'll learn practical and inexpensive ways of enhancing your organization's leadership development efforts, as well as which common approaches are a waste of time and money.
In this webinar, Lenn Millbower will share Disney-inspired TEAM techniques for meeting your castomers' needs. He'll cover the arc of the Disney Castomer™ training experience, the processes they use to involve castomers in on-the-spot decisions, recognition, rewards and perks that honor customer effort, and the caring-for-castomer expectations of its managers.
Difficult conversations are inevitable in any workplace. Those conversations can create unhappiness, stress, and tension. They can also impair and even destroy relationships. When handled poorly, they are likely to result in serious problems that interfere with productivity and leave everyone involved feeling frustrated and dissatisfied. This webinar is based upon research from Navigating Difficult Conversations, a training program from the HRDQ Reproducible Training Library that gives both newly emerging and experienced leaders and managers the tools and techniques for developing and refining their skills.
Research has proven that executive and management coaching is one of the most effective ways to improve performance. Join bestselling author Bill Treasurer as he share insights and experiences drawn from thousands of coaching hours over the course of two decades of coaching managers and leaders.
There's more to leadership than having a notable title and being in charge of a team. You might have the authority to manage other people, but if you're an unsuccessful leader, you won't be able to guide and inspire your employees to accomplish their goals.
Ask any leader about effective leadership they’ve witnessed, and they can probably name a favorite teacher they would choose to emulate. That’s because great leaders are born through experience and mentoring. But to become great, leaders need more than a positive role model. They need training.
Every trainer has made mistakes. No matter if you are just starting out or if you've been a trainer for the past 30 years. Join training expert Bob Pike as he explores the WORST mistakes trainers make when designing and delivering training and shows you how to avoid them.
Join Terrence Gargiulo, the founder of Makingstories.net, as he shows participants new ways of putting the natural power of stories to work. He will go behind the "learning and performance" scene of two Fortune 500 companies to show how story-based learning strategies enabled unexpected performance.
Are boring presentations the dread of your workplace? Join Sharon Bowman as she teaches how to have your audience wondering where the time has gone as you show your last PowerPoint slide.
Self-understanding is a necessary precondition for learning and growth. If managers or employees lack insight into their own personality style, neither formal training nor on-the-job experience will enable them to reach their full potential. Blind to their own behavioral patterns, they will continue to trip over themselves in the same old ways.
Why do some leaders flourish while others fail? Effective leaders positively influence the behavior of their followers, getting them to work toward shared goals. But leaders have different ways in which they characteristically influence others. One leader may typically appeal to team members’ competitive drive. Another leader may rally the troops around a cause. Yet another leader may bolster their self-confidence. Still another leader may guide team members according to carefully laid plans. Whose way of leading is best? It all depends.
You choose training models focusing on the content you need to be addressed – but do you know, "how does my target audience learn the best?" Learning preferences is the missing link in almost every instructional design model. Join coaching expert Bob Pike as he presents data collected from a diverse cross-section of participants, and discover how people learn in the most efficient way possible.
The research is clear – happier people perform better. Every outcome we can measure improves when human beings are in a good place emotionally. People who know how to cultivate positive emotion tap into an endless well of psychological capital – hope, optimism, confidence, resilience, and belief – that has the power to make you more successful even in tough times. Attend and learn the real, tangible and actionable steps to building “A Happier YOU.”
In this webinar, you’ll have an opportunity to self-assess your current capacity for resilience and hear examples of others. You’ll then be able to determine how you can use your personal capacity as a springboard for thinking about how to enhance your organization’s ability to thrive throughout turbulence.
How to Lead in a Collaborative, Virtual Environment focuses the competencies and capabilities needed to manage others in global, virtual, and matrixed organizational environments. In today's world of virtual teams and geographically remote execution you're only as good – or effective – as your network. In this webinar you will learn the skills and competencies required to influence and persuade others to mutually beneficial outcomes, create and maintain connectedness with people that you have either never met or have infrequent contact, and "manage" individuals with whom you may have no direct control.
This webinar will heighten your awareness to the biggest pitfalls you may face, when your attention is diverted due to the current, organizational change with teams working from home. Penny Zenker will also discuss ways to avoid those pitfalls by creating a productive environment and to invest the time and energy into other work habits that will be changing over time.
What makes a supervisor great? While there may not be a quick and simple answer to that question, there is a certain skill set that – when learned through time and exposure – makes supervisors more effective. With increasing pressure being placed on supervisors to perform, organizations can’t afford a long learning curve. Join us for an informative webinar that will help you get up to speed fast.
If you lead people, projects, or teams and have direct reports who work from home or other locations, you can’t afford to miss this candid, high-energy presentation. You’ll leave informed, energized, and ready to be a better manager, coach, and mentor. If you are responsible for the development of leaders in your organization, prepare to be challenged and inspired to re-assess your leadership development efforts.
This webinar will cover ways to prepare for working remotely as the COVID-19 virus has caused many organizations to close offices. Presenter and best-selling co-author of The Long-Distance Leader: Rules for Remarkable Remote Leadership Kevin Eikenberry will also host an extended Q&A session to answer all of your pressing questions about preparing for remote work.
Research shows that assertive behavior improves individual and organizational performance. The ability to influence others is critical to anyone in a leadership or sales role, and enormously useful to just about everybody else. But people aren’t necessarily born assertive – it’s largely an acquired skill. And that’s good news for trainers.
HR professionals and management personnel play key and essential roles in helping to manage and relieve stress and pressure. They need to plan for the added worry we are seeing in the wake of COVID-19, and learn how to best support their employees. Learn how to use emotional intelligence to best manage your team and deal with the tough decisions and conversations you face through this challenging time.
Conflict is present in all aspects of life, both personal and professional. And while it can wreak havoc on an organization, it doesn’t have to. When handled properly, conflict can yield many benefits–from sparking creativity to better problem solving and improved relationships. It’s a matter of understanding how and when to utilize the most appropriate strategy for managing conflict.
We are all born with a unique set of talents. While these abilities certainly help leadership development to evolve, truly remarkable leaders can only become remarkable through a continuous and upward climb of learning. In other words, remarkable leaders are made. And that means leadership skills can be developed with the right approach.
Talking With the Top deals with effective communication as the very lifeblood of any organization. If communication is not clear and persuasive between managers and employees, and employees and customers, then other vital goals are forever out of reach.
Join us for an hour-long webinar about team effectiveness, based on HRDQ's workshop and assessment, Team Effectiveness Profile (TEP). TEP is a diagnostic instrument designed to assist groups in improving their output and work satisfaction. Under normal circumstances, issues that block a group's effectiveness may not be apparent. Issues that remain undisclosed can drain a group's energy and undermine its productive efforts. TEP was developed to help groups systematically identify these issues.
Ever notice how certain team experiences feel exhausting while others enlighten you and help produce the best work of your career? If two-thirds of employees are disengaged (Gallup study), then even the most reliable team might appear moderately uneven and not very memorable. Yet, other team experiences can serve as career high points helping us to remember the reasons why we love where we work, lessons we’ve learned containing positive impacts, and teams we’ve performed with that produced outstanding outcomes. Research using the Extraordinary Teams Inventory (ETI) even exposes the reality that the average group contains roughly 15% of members who suck as employees and 15% who are genuinely extraordinary.
In this interactive session, we’ll explore why building relationships is difficult for adults, discuss the different types of relationships you might want to build, and then identify some concrete ways to do it – by asking the right questions, setting ground rules when needed, and having meaningful conversations.
In this webinar, Natasha Terk will lead a lively and interactive webinar on leading meetings, that will help attendees gain clarity about a meeting's purpose and audience, prepare effectively, keep the conversation on track, and follow up without nagging.
Most projects start with good intentions and lots of enthusiasm, but it’s difficult to maintain that level of focus and energy when deadlines are tight. Join author and practical project management expert Lou Russell for an hour-long session that can help you and your organization get more organized and drive higher quality results. She’ll discuss the project management roles, address common stumbling blocks, and share a practical formula for success.
If you want to conduct impactful coaching conversations that motivate, encourage, and inspire others to act, then Coaching Conversations is the one HRDQ-U webinar you won't want to miss! During this webinar, participants examine a four-step strategy for leading impactful coaching conversations.
Whether you are an HR leader looking at implementing a new performance management system or trying to reinvigorate what you have, a learning and development leader thinking about how to help your managers implement your systems more effectively, or an individual leader who wants to make your performance reviews more effective and less stressful, you will gain useful tools and ideas you can immediately use after attending this session.
We all spend time in teams that are unremarkable. While we may meet anticipated goals or objectives, we come away with less than fond memories of other team members or the experience. In the webinar From Losing Out to Standing Out – What We Know About Extraordinary Teams you’ll hear shared experiences in working with teams using the Extraordinary Teams strategies.
There's more to leadership than having a notable title and being in charge of a team. You might have the authority to manage other people, but if you're an unsuccessful leader, you won't be able to guide and inspire your employees to accomplish their goals.
Effective communication is the very lifeblood of any organization. If communication is not clear and persuasive between managers and employees, and employees and customers, then other vital goals are forever out of reach.
If you want to make real improvements to communication, it’s time to listen up. This listening skills test helps individuals to develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more.
You’ve seen it before—team members who are uninvolved. Conflict. The inability to achieve consensus. A lack of commitment. If developing cohesive teams seems to you like an unattainable goal, this webinar is for you. We’ll explore the dynamics of teamwork and provide you with a fun and easy-to-implement training solution that will engage your audience, get team members excited, and better enable them to achieve synergistic results.
We take a look at how your personality style relates to coaching and interpersonal relationships. Coaches and managers can learn to identify and understand personality traits, capitalize on personal strengths, and minimize potential weaknesses.
Does our negotiation strategy really make a difference? Attend this webinar and you will find out the answer is YES and WHY. While every negotiator wants to win, having a thoughtful approach to reach a desired outcome is as important as the outcome. Understanding and honing the skills necessary to reach a beneficial decision is critical to success. During this webinar you will learn the definition of “negotiation” and the various styles of negotiation.
What makes a supervisor great? While there may not be a quick and simple answer to that question, there is a certain set of skills for supervisors, that, when learned through time and exposure, make supervisors more effective.
At its best, diversity is a business strategy that has been shown to increase an organization’s ability to achieve better bottom-line performance and sustain its growth and prosperity. Join expert Dr. Keera Godfrey for an engaging webinar based upon research from Appreciating Diversity, a training program that gives both newly emerging and experienced leaders and managers the tools and techniques for developing and refining their skills.
The business pages of the world's newspapers are filled with stories about managers and executives who suddenly self destruct because of their lack of leadership skills. Individuals who were once considered to be successful ultimately fail, either ending up in a dead-end career or let go by their once seemingly loyal organization. This phenomenon is called derailment. Just as a train falls off of its tracks, this breakdown is never intentional, and it almost always causes considerable damage. The good news is that derailment can be predicted, and even prevented, when managers are given the right leadership skills resources.
What makes one salesperson successful and another unsuccessful? Personality! Whether or not salespeople are aware of it, their personality shines through every interaction. Join expert John Dieseth as he shares insights from the powerful tool, What’s My Selling Style during this informative one-hour webinar.
Join training specialist Bob Pike for an informative webinar where you will explore the three formulas companies use to drive sales results. Attend the webinar to find out the meaning behind all three formulas and uncover which one outperforms the others by more than two-to-one -- the one he has been using for decades to help clients get massive results from their training, their sales meetings, and their contests.
In this webinar, internationally-renowned learning consultant, Will Thalheimer, helps attendees reimagine presentations from a science-of-learning perspective. In this incisive session, he will share concepts like screen geography, eye paths, and visual credibility while describing practical ways to get rid of all our bullet points, utilize white space, guide attention, and support our audience in remembering and taking action.
Achieving agility within your workforce is easier said than done. In this webinar, Ryan Gottfredson will introduce participants to mindsets and the power they have in driving agility, and help you learn how to harness the power of mindsets to enhance agility in their teams and organizations.
Change is here to stay; there's no doubt about it. But in today's empowered workplace, leading organizational change has changed. What was once the role of senior management is now the day-to-day responsibility of individuals throughout the organization, from the execs at the top of the pyramid to the frontline employees at the base. Everyone is responsible for managing change.
The most sought-after people skills include business etiquette, professionalism, written and oral communication, interpersonal, and leadership. Join business etiquette expert, Lynne Briel for this essential webinar where she explains why these people skills are vital for your business and how they help your company stand out above the competition.
In this hour-long webinar, you will learn about the role values play in shaping individual behavior, why values clarification is critical to success, and how they can be linked to enhance organizational performance.
To thrive in an environment that’s filled with constant change, it’s important to understand how to harness people’s adaptability to move through disruption and regain resilience with change training. Learn how getting ahead of changes results in an organizational culture that can embrace change.
Difficult conversations are inevitable in any workplace. Those conversations can create unhappiness, stress, and tension. They can also impair and even destroy relationships. When handled poorly, they are likely to result in serious problems that interfere with productivity and leave everyone involved feeling frustrated and dissatisfied.
If you want to conduct impactful coaching conversations that motivate, encourage and inspire others to act, then Coaching Conversations is the webinar for you!
Ask any leader and they can probably name a favorite teacher they would choose to emulate. That’s because great leaders are born through experience and mentoring. But to become great, leaders need more than a positive role model. They need training. And with all of the complex leadership theories, models, and trends swirling around today, sometimes we forget to start at square one. Until now.
Conflict is present in all aspects of life, both personal and professional. And while it can wreak havoc on an organization, it doesn’t have to. When handled properly, conflict can yield many benefits–from sparking creativity to better problem solving and improved relationships. It’s a matter of understanding how and when to utilize the most appropriate strategy for managing conflict.
Effective communication is the very lifeblood of any organization. If communication is not clear and persuasive between managers and employees, and employees and customers, then other vital goals are forever out of reach. Say goodbye to your aspirations for successful leadership, teamwork, customer service, or even the ability to execute a coherent business strategy.
Many leaders would say they want to create a culture of accountability, but what does this look like when it’s put into practice? How can you measure accountability within your team or organization? What are some challenges that keep you from holding others accountable? How do you respond to someone who makes excuses?
This webinar will also explore the journey of finding work-life balance, and what that balance might look like for you. Relevant examples of how professionals have successfully built their stress management skills and improved their performance will be shared. You will leave this webinar with a greater understanding of how stress affects you and a toolbox of practical tips for managing your stress at work. With these insights and skills, you will be equipped to be a high performer, even when overwhelmed at work.
Did you know that 68.5 percent of employees are disengaged at work? Organizations report 65 percent lower share price over time and 18 percent lower productivity because of disengaged employees. You have the power to positively influence employee engagement and organizational productivity by being a mindful leader.
Because the core processes of a business—ones that are responsible for creating end-products or services—cut across functions, the best and most efficient way to meet the customer’s needs is to improve the way in which people in these related functional areas work together. This collaboration enables the organization to accomplish goals and implement major change initiatives more quickly and with better quality than if each function operated as a separate “fiefdom.” Key to success in this environment is being able to work effectively with people across the organization, over whom one may have no authority.
What makes a supervisor great? While there may not be a quick and simple answer to that question, there is a certain set of skills for supervisors, that, when learned through time and exposure, make supervisors more effective. With increasing pressure being placed on supervisors to perform, organizations can’t afford a long learning curve.
Recall the absolutely best customer service experience of your entire life. What were the features of this profoundly remarkable memory? Today’s customers do not talk (remark) or tweet about good service; only experiences they find unique, special, and inventive. Research shows value-added (taking what customers expect and adding more) will not provide a solid ROI.
Are you a trainer or eLearning designer who wants to use games to engage your learners? While learning games and gamification have the potential to motivate and excite, your efforts can fall flat if not designed properly. To be successful, you need a solid strategy that carefully connects business goals to learning objectives and game mechanics.
The ability to guide an organization through the discomfort and opportunity of tumultuous change continues to be amongst the most vexing and enduring of leadership responsibilities. Living on the edge of volatility, uncertainty, complexity and ambiguity (VUCA) has always been challenging and emotionally draining—even when things are going well; but the difficulty level and stress have ramped up considerably in the emergent context where leaders face increasing tension and questions around the very essence and meaning of authenticity, integrity, truthfulness, and trust. Striking the right chord of candor and authenticity has become even more critical as people grapple with greater confusion and conflict as to their perceptions of what is real and what is “fake.”
Training is a critical strategy for every organization’s success. It’s one of the most important methods each organization has for managing its employees’ performance, supporting its product and service quality and developing the talent it needs to continue growing over the long-term. This webinar provides the essential information and skill development trainers need to develop and deliver high-quality training that improves organizational performance.
Many technical experts and subject matter experts aspire to Leadership position in their companies but the failure rate of success once they are in this role is very high.
Diversity is one of the most misunderstood topics in organizations today. Many people have heard the term but don’t know what it really means so they ask questions like: “Isn’t Diversity required by the EEOC?” Or, “Isn’t Diversity Human Resources’ responsibility?” Or, “Diversity is part Affirmative Action – right?” The answer to all three of these questions is “No.” But they are helpful to ask because they illustrate some of the myths that are perpetuated about diversity.
To be successful in today’s business world, leaders must provide interaction and fun to engage and retain employees. Learn how to ‘Gamify’ your organization so your teams have more fun, deliver better results, and see you and your organization as highly engaging. Learn from the masters of engagement – game developers!
Employee engagement is a major problem in many organizations. According to a global survey cited by Forbes, “less than one quarter of employees are highly engaged and 39% are moderately engaged. Low levels of engagement among employees contributes to decreased customer satisfaction, slower revenue growth, high turnover, high absenteeism rates, and a myriad of other issues that negatively impact day-to-day operations as well as the bottom line.
Organizations are spending billions of dollars each year on management development training, but it's not moving the needle on engagement. Why?
Leading virtual and remote teams is a way of life today. Yet many organizations are still struggling to develop the skills needed to manage teams and projects when people are separated by time, space and language.
Using a team approach to achieving organizational results is a methodology that has proven to be much more effective than the old-school approach of top-down, authoritarian management. However, there are downsides to the team approach that can be problematic in this increasingly fast-moving business environment. The greatest of these downsides include restricted communication, competition and even conflict between teams that actually hurts the overall organization.
Motivation has been one of the most written-about and widely-discussed topics over many decades across every kind of organization imaginable. Although it can mean different things to different people, motivation is most often viewed as a methodology managers use to coax team members to be more productive and feel better about their jobs than they otherwise would without management's efforts.
Each year learning and HR solutions are implemented with minimal performance change or impact. This is because performance change requires the active involvement of management and the implementation of multiple solutions- single solutions rarely result in change. Performance Consulting is designed to ensure performance change and business impact from solutions that are implemented. But what do people actually do who work as performance consultants? How is this process different from more traditional approaches? And what benefits occur to the HR and learning functions - and to the organization - because people use this process?
The hallmark of great leadership is the ability to create a compelling vision to inspire and motivate others. Successful leaders think two moves ahead, are mindful of significant trends that will impact business outcomes, and adapt and adjust plans based on anticipated changes. Future orientation can be a challenge for HR leaders mired in tactical challenges yet it is essential to be considered a credible business leader.
Many people including seasoned business professionals have NegotiaPhobia, a fear they may fail to achieve their desired results in a negotiation. Yet, with proper training, practice and preparation, they can deliver these desired results.
Most people think the term "legacy" is something you leave behind when you're gone. But what if you were living your legacy now? What if your vision for the future was evident in everything you do, every day?
Careers used to be predictable. There were ladders. Each rung led up the hierarchy. Then individual aspirations and company needs began to evolve. Old ladders became largely inaccessible. Some rungs disappeared, and the space between others shifted from steps to leaps.
In a survey of 2000 employees from many different organizations, only 20% said, "Yes, I have the network I need to get the job done.” Unconnected employees hurt your business when they fail to see the big picture, don't' know how to uncork bureaucratic bottlenecks, and don't contribute to enterprise-wide results.
Creative organizations start with creative leadership. Yet it's not if your leaders are creative, but how they are creative. Just as there are multiple styles of intelligence, there are multiple styles of creativity that produce different yet equally valuable results. Join creativity expert Dr. Lynne Levesque for a breakthrough webinar that will show you how to pinpoint your leaders' talents and gain a competitive edge.
If measuring ROI has your head spinning, this webinar will help you to make sense of it all. You'll learn what ROI is—what it is not—and how you can move forward to implement it in your organization. World-renowned expert Dr. Patti Phillips will introduce you to the ROI Methodology and show you how to connect your programs, processes, and projects to results in a clear, precise, and logical way that will satisfy even the most demanding C-suite executives.
Lead a remote team? Then you're responsible for the vitality, engagement, productivity and efficiency of your entire team! How do you drive performance, participation and production while connecting with your team virtually?
Why do some companies triumph even when the rest of their competitors are struggling? In our work with some of the world's best companies, we have found the greatest predictor of a company's success is the strength of its leadership. The best leaders seem to have an almost supernatural ability to see into the future and adapt their behavior accordingly.
The need for businesses to create an inclusive environment and support workplace diversity are more important than ever. In this one- hour webcast, learn how to create conversations that matter! Attend this session for an overview of Diversity Works and have a chance to ask the designer questions about how this unique, interactive, and learner-centered workshop can work for you.
In our highly competitive culture, teamwork is often impacted negatively by the individual members' efforts to ensure they receive recognition and compensation for their personal creativity. In this webinar, join experts Marcia Hughes and James Terrell as they explore ways to diagnose where the individual needs of the members (talent) get tangled up with the collective productivity of the team and how to sort them out.
Today, more than ever, trust is recognized as a must-have asset to break down silos, foster collaboration, deepen teamwork, drive engagement, and manage the never-ending process of change. Why? Join pioneering trust experts Dr. Dennis Reina and Dr. Michelle Reina for this interactive, engaging webinar, and discover why trust in teams is nonnegotiable.
Critical thinking is the process of evaluating the truthfulness and the value of information and opinions in a systematic, purposeful, and efficient manner. Join expert Rick Lepsinger for one-hour of free learning!
Work has changed. Today we're working in a global, mobile marketplace, using technology that didn't exist just a few years ago. Join training expert Katy Tynan as she explore some of the key factors that are influencing work, technology to diversity and beyond.
Does your Development Plan include the goal of increasing your Emotional Intelligence? Emotional Intelligence has been described as: "the new science of success”. Breakthroughs in Emotional Intelligence research show us why our moods and actions have enormous impact on our success in the workplace.
In the average organization only 30 percent employees are engaged, while in the best organizations the number climbs to 60 percent or more. The low rate of engagement hasn't budged in more than a decade. Why? This webinar introduces a new approach to boosting employee engagement based on developing a relational culture that meets universal human needs. Participants learn a vocabulary, framework and practices necessary to boost employee engagement and overall organization performance.
Every day we encounter challenges when we are working that test our ability to be resilient, to be strong and overcome difficulties, and to thrive, not just survive. During this one-hour webinar, training expert Kevin Nourse will introduce the Resiliency Framework, which was developed from extensive research and interviews.
You tried every time management trick in the book, but you still find yourself staring at the clock at 5 PM wondering, "Where did the time go?” In this one-hour webinar training expert Kelly Roach will teach its attendees who may be currently overwhelmed, frustrated, and at a standstill in their business growth to gain control of their time, how to eliminate 20 hours from their workweek while growing their income, how to conquer the productivity traps that are keeping them small, and how to double new client growth in the next 30 days.
Credibility is critical as a consultant- but it is given, not claimed. Join us for one-hour of free learning for this fast-paced session with Bob Pike and Trish Uhl, as they show you the 7 best ways to build credibility today!
All good performance starts with clear goals. But if you want passionate performance, goals need to be more than "smart.”
When the topic of Accountability comes up, the phrase "holding people accountable” is not far behind. Join training experts Kevin Coray and Kathleen Ryan for one-hour of learning on the connection between four core elements of Extraordinary Teams and Accountability.
Managers and leaders find themselves stuck in three vicious circles. They're frustrated by teams that have become over-dependent on them. They're overwhelmed by the amount of work they have to do. And, they're disconnected from their own Great Work—the work that has impact, the work that has meaning. Sound familiar?
Join expert Dr. Paul White as he shares some practical suggestions for "do's” and "don'ts” for employers during the holidays.
In this dynamic and interactive session, the presenter will examine current brain science about learning and retention and provide a variety of research-tested activities and techniques for practitioners to improve the learning and retention of their participants. The session will also highlight anchoring techniques and explain the use of props and music as a means to reinforce a message and enhance the recall of content.
How much easier would your HR role be if your people were less negative, less stressed, and weren't battling each other so much? It's time to Choose Happiness @ Work.
"Everyone Speaks - Not Everyone is Heard” This sad reality explains why teams function at less than 60% of their true potential. The 5 Voices is a powerful communication system that was created to transform team and interpersonal communication. You will be equipped with the tools, vocabulary and insights that will change the way you view your relational world.
We are all in the service business. Whether we serve colleagues, clients, patients, customers, or guests, we deliver products and outcomes designed to meet needs. Those we serve judge us, less about the quality and "price” of our offering and more about the experience we create. In this era of social media when reputations or made or smashed almost overnight, loyalty to a service provider comes from experiences that create a memorable story to share. No one talks or tweets about good service anymore, only service that is magical, stunning, ingenious and profound.
Without a succession plan in place, companies can often make costly mistakes. Many organizations make significant investments to develop and promote the wrong employees, which is can be very costly. Join expert Rick Lepsinger in this one-hour learning for How to Spot Future Leader Potential: 5 Tips for Identifying Leaders and Maximizing ROI.
"How can we develop better leadership talent more quickly?” This question is front-of-mind for growth-oriented leaders in both corporate and government. Unfortunately, one practical approach, experience-driven development, has been under-utilized. In this 60-minute thought-provoking, interactive and experiential session, we will use a popular and internationally acclaimed tool- the Experience Explorer™ (EE) card deck -- to demonstrate how experiences can be used by you and your teams to become more effective and successful as leaders.
Long held traditions for leading have been shattered because globalization has accelerated the competition without borders for talent to a mind-numbing pace. As a result, most leaders are paralyzed by the relentless demands they face on a daily basis. Join training expert Sardek P. Love for this highly interactive and extremely engaging session, where you'll be provided a framework of simple tips and strategies that can be immediately applied to sculpt and develop the 5 qualities the most successful leaders use to consistently win the war for talent.
Trust is an asset leaders can't be effective without. Why? Because business is conducted through relationships, and the foundation of relationships is trust. Yet, trust is fragile. Join pioneering trust experts Dr. Dennis Reina and Dr. Michelle Reina for this interactive, engaging webinar, and discover how to take the guesswork out of building and sustaining your leadership trustworthiness.
Awareness of our own cultural identities and experiences is the first step to becoming more effective cross-culturally. Get ready to learn the four competencies that are critical to cross-cultural adaptability, and how to use them as a springboard to self-awareness and cross-cultural success.
A recent study found that, just like individuals, some teams are smarter than others. Join Rick Lepsinger, president of OnPoint Consulting, as he shares Five Ways to Make Your Team Smarter.
Did you know employees waste almost three hours—each week—in the midst of workplace conflict? That's an annual cost of $359 billion in paid hours! But with the proper training, individuals can learn how to handle conflict constructively. And when managed successfully, organizations can reap the benefits of conflict gone right in the form of increased productivity and improved relationships.
It's time to challenge your organization's leaders with a new way of thinking. Join experts David Horth and Chuck Palus for "What Does Leadership Look Like Around Here? Using Leadership Metaphor Explorer for Development and Action in Your Organization.”
Wait, what? Engaging compliance training? Compliance and technical learning is traditionally seen as a laborious, boring and painful process that learners must endure. But it doesn't have to be!
While there are unambiguous linkages between personality and emotional intelligence, there are serious questions about how these domains of human experience impact development and how growth in one arena does not improve effectiveness in another. Join expert Roger Pearman as he will point to pragmatic actions coaches and developmental specialists can take to foster growth and cautions when exploring either arena.
Your organization's ability to manage accountability is key to its success. Many leaders would say they want to create a culture of accountability, but what does this look like when it's put into practice? Discover how to recognize and measure accountability, how to create a culture of accountability, and how to use two effective tools to manage accountability in others.
Are you investing enough time working on your business or are you endlessly trapped in the day-to-day operations? Which one will grow your business? It is a catch 22. However, you don't have the time and you never will if you continue this way. Would you like to know how to create time? Would you like to make time work for you rather than against you?
Personality Style at Work (PSAW) is HRDQ's newest and most statistically accurate assessment. In this one-hour webinar, Martin Delahoussaye, co-developer of PSAW introduces the four primary personality styles, discusses the three core preferences and behaviors that drive each, and explains the role that assertiveness and expressiveness play in helping us cope with the demands and expectations placed upon us by others.
All too often people go through life without truly connecting—and can, as a result, miss out on experiences and relationships that have the power to bring them great joy. All too often people go through life without truly connecting—and can, as a result, miss out on experiences and relationships that have the power to bring them great joy. All too often people go through life without truly connecting—and can, as a result, miss out on experiences and relationships that have the power to bring them great joy.
Recent studies from a variety of sources show that disengaged employees cost the U.S. over $450 billion in lost productivity each year. As the economy and companies continue to recover new growth requires employees that are committed to their organization, willing to spur innovation with new ideas and concepts, and who operate with enthusiasm as they naturally pursue success. The challenge is that in many organizations there continues to be a debate on the difference between employee satisfaction and employee engagement. In this webinar we'll explore the exciting topic of emotional intelligence and how it intrinsically provides the employee a foundation to build qualities, characteristics, and behaviors that lead to greater individual engagement.
Expand your business by creating three easy steps that will generate clients that will come back over and over again. Join expert Cindy Sharp for this one-hour of free learning. If you work one-on-one and are looking to build a deeper, more loving relationship with your clients.
Retaining key talent is an ongoing challenge for many organizations, especially as job markets continue to improve. Training expert Lisa Downs will provide you with tools and information to successfully create and implement a high-potential development program, including partnering with executives, ideas for program components and structure, suggested communications, and considerations for identifying high-potential talent, distinguishing a high-performer from a high-potential, and transparency for a program within an organization.
Learn how to establish rapport quickly with people whose communication styles differ from your own. Neurolinguistic Programming is an innovative and useful model which emphasizes the relationship between an individual's thinking and their communication preference. This programming will enhance your ability to establish rapport with another person as well as serve as a centerpiece for training on topics such as management, coaching, teamwork, and sales.
Funds continue to be tight in all sectors; as a result, the stress level in workplaces is still extremely high. Join Dr. Paul White for Creating A Positive Work Environment Through Authentic Appreciation, an hour-long webinar that will teach you the core conditions for individuals to truly feel appreciated, how to empower your staff by giving them thanks in the ways that are meaningful to each individual, and practical ways to overcome the common challenges encountered.
Are the people in your organization prepared to be project managers? It's a role that just about everyone needs to fulfill. We're not talking about the types of projects that require specialized degrees or fancy Gantt charts. We're talking about everyday project management. Join us for DARE to Be a Successful Project Manager, an action-packed hour of learning led by none other than project management guru, Lou Russell.
Learners and leaders complain, "We can't afford the time, no budget and training must be done ASAP.” This is getting worse because "connected” workers want to learn short, simple and direct-to-the-point lessons. Join expert Ray Jimenez as he shares his approach that helps designers and leaders find the high value and high useful content and match them with work-related stories that are full of emotional experiences.
Uncertainty is a major source of anxiety during organizational change. Employees have questions related to their roles, how the change will impact them and what the timeline will be. This can make them reluctant to accept the change or to maintain a positive attitude while change takes place. Join expert Rick Lepsinger in this one-hour learning experience as he explains why today's ever-evolving global marketplace, companies that fail to make meaningful changes, will cease to exist.
Can you imagine a choreographer training only one dancer to lead while his or her partner sits in the lobby staring at the wall? Unthinkable? Yet this happens all the time within organizations. Half the partnership is missing! Unthinkable? Yet this happens all the time within organizations. Join experts Dr. Marc Hurwitz and Samantha Hurwitz for this one-hour webcast that offers a host of new ideas and practical advice. Leadership is Half the Story: A Fresh Look at Followership, Leadership and Collaboration, will change how you think about leadership development.
The glass ceiling is shattered. Or is it? Join webinar women's leadership expert Alexia Vernon demystifies what emerging female leaders need—with respect to mentoring, coaching, and skill development—in order to be competitive and succeed in more senior leadership positions.
Great leaders not only know and manage themselves well, they are also able to harness the power of emotions to create significant connections with others and be positive influences on their teams and throughout their organizations. We call this leadership emotional intelligence or LEQ. It is the product of applying emotional intelligence principles to the challenging work of leadership. Join Jim Boneau in this one-hour webcast, as he delves into the science behind and application of Leadership Emotional Intelligence.
The key to making extraordinary things happen in organizations is great leadership. In this webinar leadership author and researcher Jim Kouzes will present evidence that leadership makes a significant and meaningful difference in people's engagement at work and in the performance of their organizations.
Research has clearly and convincingly shown that improving employee engagement in government will drive higher levels of performance, stimulate innovation, reduce unwanted turnover and yield other important workforce and organizational benefits. Join expert Bob Lavigna for this one-hour learning event. Building a Culture of Employee Engagement will focus on empirically proven approaches to improve employee engagement, with particular emphasis on government and nonprofit organizations.
We used to believe that the best businesses and organizations and even our schools encourage optimal performance by creating motivational systems using 'carrots and sticks', or 'if-then' rewards - if you do this, then you get that. We now know that these models of motivation are no longer effective. In this webinar trainer Karl Mulle will share a plan that everyone needs to boost their employee engagement.
Engaged employees are a company's greatest competitive advantage, and successful companies know that employee disengagement is a serious profit killer. Join subject matter expert Dr. Nicole Lipkin for this webcast to learn the cost of disengagement to your organization, and what you can do to mitigate it.
You probably know how teams behave when there's an obvious lack of trust. But if you're wondering how to go about building team trust, you've come to the right place. Join Susan Gerke and David Hutchens for our upcoming webinar. Not only will they show you what team trust looks like, they'll help you to get there.
How can you make the transition to becoming a trusted advisor in all your interactions both internally and externally? Follow expert Mark Hordes in this one-hour webinar as he gives six golden relationship rules to make this transition process work every time and every day is an effort worth pursuing.
In the fast-paced global environment of the 21st century, the need for effective leaders has never been greater. Join expert Karen Lawson as she introduces a variety of creative and active training techniques in this highly interactive webinar.
From less than 25% in 1990, business across borders now accounts for more than 1/3 of global GDP: more than a billion new middle class consumers will be added to the world marketplace by the end of the decade. This webinar will provide critical information and strategies for effectively working across national borders.
For years, learning theory has pointed to the fact that adults learn differently from children. The approach to training adults must be specific to their needs. Join expert, Bob Lucas, as he share adult learning ideas, techniques and strategies that he has used and perfected over more than four decades of training adults of all types of backgrounds.
How much of an impact does emotional intelligence have on your life? The short answer is: a lot! It's a powerful way to focus your energy in one direction with a tremendous result. Join expert James Evanow in this one-hour webinar, as he explains the Six Human Needs; and show how these needs affect our behaviors and our beliefs that result in destructive patterns. James will provide his audience with the foundation to break through these destructive patterns so they can achieve their goals and enjoy their relationships.
The baby boomer generation is retiring at an alarming rate, and by 2030 the millennials will make up approximately 75% of the workplace. And millennials have a radically different view on what they expect from their employment experience. Emily Williams is a millennial on a mission. This one-hour webinar will give you a deeper understanding of what drives the newest employees on the block, tips for effective performance management of a millennial direct report, insights for intergenerational communication.
The low rate of employee engagement hasn't budged in more than a decade. Why? Surveys and programs are not enough. Join expert Michael Lee Stallard, as he describes the "connection culture” that every organization needs to boost employee engagement and to thrive for sustained periods of time.
Most instructional design models don't include performance consulting or enough emphasis on measurement to deliver results consistently. Training professionals resist the idea of being put into "order-taking” roles, but many have a hard time moving beyond this approach to find a more comprehensive, results-based approach. Join expert Dick Handshaw for one hour and 15 minutes of delivering results that work!
Great leaders focus more on developing the intangibles of leadership than on the tangible attributes found in most lists of competencies or in most leadership books. Join expert William Seidman and Richard Grbavac as they present practical, proven methodologies based on the newest neuroscience of learning that have successfully developed these leadership intangibles in thousands of leadership candidates.
People in every workplace talk about building the team, working as a team, and my team, but few actually understand how to create high performing teams. Join us for an hour-long webinar, with expert Ed Cohen as he shares a rapid process that takes any team from where it is today to become the best team ever!
You may be a great accountant. That doesn't mean you'll be a great manager of accountants. And yet, that's the system the business world was built upon. In this light-hearted, but tool-packed webinar, we'll look at the skills managers really need, we'll laugh at the ways we've been developing managers by eliminating their common sense, and we'll discover real-world ways to develop skills both inside and outside of a classroom environment.
In a complex world, being a leader is about more than just what you think; it's about how you think. Join expert Ann Herrmann-Nehdi in this engaging, interactive webinar will take you inside the data, collected for the newly updated Whole Brain Business Book, and show you how to apply the findings to build your leaders' thinking agility to meet new business realities
With training budgets slashed and organizations struggling to do more with less, many employees as well as those responsible for their development are challenged to find ways to address employee development needs. Join expert Halelly Azulay for a powerful hour on employee development, as she explores creative non-training ways to develop employees on a tight budget, analyze three specific examples of non-training methods, and begin to develop a strategy for implementing new employee development methods for your organization.
How many times have you heard that it was important to exceed your customer's expectation? How about "always provide value-added service?” With customers' constantly rising expectations, at some point you run out of cost-effective room to add more. Join Chip Bell to learn the recipe for enhancing your reputation, growing your customer base and ramping up your bottom line.
When it comes to bridging the engagement gap, are your managers part of the problem or part of the solution? There's a wealth of research showing that managers not only play a large role in whether or not employees are engaged, they often don't seem to know what will actually engage them. Join expert Ann Hermann-Nehdi when they present, Developing "Thinking Managers” to Bridge the Engagement Gap, an exploration using brain-based system to develop leaders, align engaged, apply practical tools to diagnose current approaches, and create an action plan to bridge engagement.
Every day at work we are faced with "big” decisions to be made. Managers are faced with many issues when making decisions and employee awareness plays a huge role in the outcome of those decisions. How are your decisions made in your workplace? Don't miss, How to Make Better Business and Personal Decisions, the hour-long webinar that explores typical methods and responses to decision making in the workplace and your life.
For years, the retirement of the baby boom generation has been an impending threat. Now, it's no longer just impending — it's happening. Each month, a quarter-million Americans turn 65. That's a trend with overwhelming workplace consequences. Companies, big and small, will soon be faced with single-handedly being in charge of developing skills for the next generation of leaders. Popular trainer, Dan Tobin, will teach you a proven model for developing your highpotential employees into an effective leadership pipeline that will ensure your company's current and future success.
Being successful in the work world is more than just knowing what other people know- but also knowing WHO other people know. But networking in the 21st century should be more than just a detailed address book or a lavish LinkedIn account.
Do you want to be a Customer Service legend? You have many types of customers—not just your obvious direct, external customers. You also have internal customers such as coworkers you support, and indirect customers who are not direct customers, but who influence your customers. Recognizing your various customers is essential to serving them well. Join us for an hour of learning and insight into the mind of the customer and what he or she really wants.
Imagine people deeply connecting with each other. This whole new level of communicating is a place in which active listening to each other, reflecting on our experiences, and synthesizing new insights from each other's experiences are commonplace. You see, stories help people to commune with one another in surprising ways. We all have the tools we need to be terrific communicators. The key is to connect with people through meaningful conversation. By acquiring these habits we can drastically increase the effectiveness of our communications, improve our relationships, and advance our performances.
Change is present in every aspect of your life and has become the norm in all organizations. Leaders play vital role in seeing that employees understand the benefits and new opportunities brought about by change. Those same leaders can make for a positive or negative experience for all involved. Join expert Diana Durek to learn how to effectively lead others through the three phases of change and identify techniques for ensuring that the change is not only a success, but a lasting part of the culture.
Emotional intelligence is the ability to comprehend your emotions and to manage them effectively. It also helps you say the right thing and accurately judge how the other person is reacting. Leadership development professional Diana Durek will illustrate how people with high emotional intelligence are poised, outgoing and cheerful, have empathy for others, express their feelings directly but appropriately, and have a capacity for developing meaningful relationships.
A Star Performer is an individual capable of, and interested in, driving business results that consistently exceed expectations and results, despite business, cultural and customer challenges. If you could create one "Great Performer” who would outperform "three Average Performers,” would you? This free webinar will also help identify the process and steps necessary to reach success.
Powerhouse organizations have one thing in common. They know how and when to challenge conventional wisdom so that they always stay one step ahead. Even more, they know that complacency is a recipe for disaster. That's because they are equipped to anticipate change, sense industry swings, and meet client demands, maybe even before the client recognizes a need. This skill isn't limited to the Fortune 100. Register today for this informative webinar where you will learn how big, small, or somewhere in between, your organization can gain a competitive advantage with the right mindset.
The EQ Edge will examine the dynamics of emotional quotient (EQ), showing how it can bolster success in your work life and set you on the path to developing emotional quotient as your best friend. Unlike intelligence quotient (IQ), emotional quotient can be enhanced throughout your life. When you enhance your emotional quotient, you increase your chance of success in the countless roles you play each day.
If you do not have the experience and skills working with intact work groups or teams or if you are interested in deepening your knowledge of teams and your skills working with them, then this webinar is for you! Join Susan Gerke and David Hutchens, creators of Go Team, for this very unique hour-long webinar. They will offer fresh ways to help you address the communication challenges your teams encounter through increasing both dialogue skills and self-awareness.
Do your leaders "walk the talk” or are they just full of useless chatter? Successful leaders possess the ability—and the confidence—to effectively convey the organization's vision, express competence, cultivate relationships, and offer support to others. Join us for Talk Like a Leader: What Every Employee Needs to Hear. This hour-long webinar targets the four vital areas most essential for effective leadership.
Card games pull people into active learning and make learning stick. We've got the industry's most-respected experts lined up to show you exactly how to use cards in your own training for more engagement and better results.
With rising travel costs, a global customer base, and the dispersion of talent, more and more organizations are moving toward a virtual work environment. But even though the benefits are significant, leading a virtual team is dramatically different than leading one that's onsite. Join virtual team expert Rick Lepsinger for Leading from a Distance: Practical Tips for Successful Virtual Leadership, an hour-long webinar that will reveal the secret to leading in the modern workplace.
Teams rely on communication to get work done—all day, every day. And with the proper tools, team communication can be more than just a two-way exchange of information. Join us for GO Communicate!: Exploring and Improving How Your Teams Interact. Experts Susan Gerke and David Hutchens will share how communication can be a source of learning, transformation, and innovation.
A well trained, solid sales force is essential for the execution of any business plan. And that's why it's so important to carefully stack the building blocks of an effective development and sales training program. Join author and sales training expert Scott Messer for a powerful hour of learning. Focusing on the four key building blocks of successful training—Trust, Outcomes, Solution, and Value—he'll help you to create a sales training program that is top notch … and guess-free.
If a picture paints a thousand words, imagine what leaders can accomplish when they harness the power of visual thinking through the use of imagery, intuition, and metaphors. Join experts David Horth and Chuck Palus of the Center for Creative Leadership (CCL®) when they present "New Lenses on Leadership: Discovering the Power of Leadership Metaphors for Development and Action”, an exploration using visual thinking for leadership development.
Do your managers have the skills they need to develop their employees? Truth is most managers already do possess the ability to support the growth and performance of their staff. But they don't understand how—and when—to apply their knowledge. Register today for this informative webinar that will reveal a simple and practical framework managers can use to transform the way they approach employee development.
Research shows only 30% of change efforts actually achieve the intended business goals. So don't let your organization become another statistic. Now is the time to learn how you can identify change readiness issues, turn resistance into forward movement, create sustainability, and train sponsors to become change champions. Join Mark Hordes for this action-oriented webinar that will focus on critical success factors and the "must-do steps” that will ensure successful change-management initiatives.
As the business environment grows more demanding, organizations are becoming dependent on the collective intelligence of teams to improve problem-solving skills, discover innovative solutions, and deliver higher quality results in less time. Yet all too often teams are unable to reach their potential, regardless of the talent and experience held by the individual team members.
Doing more with less is an everyday reality for leaders in today's organizations. So how can you stay a step ahead of the competition? Learn how to expand your brain bandwidth! Sound complicated? Well, it's not as difficult as you may think. Join Ann Herrmann-Nehdi for Leadership Agility: Four Steps to Getting More Done with Less, an exploration of thinking styles and their impact on leadership, communication, and decision making. This highly engaging hour of learning will help you to develop the agility you need to tackle tough mental challenges and develop a more strategic mindset.
The face of mentoring has changed—and this modern trend impacts every leader and manager, from the bottom to the top of your organization. No longer the domain of someone outside the regular chain of command, the responsibility to be a learning catalyst and trusted advisor falls squarely on the shoulders of managers. The question is how can they carry out insight goals from an in-charge role? Dr. Chip Bell has the answers, and he'll share them with you during this valuable webinar.
Are your employees or clients feeling stuck in their choice of careers or unhappy with their current job, unsure of how to make a change? Perhaps "career anchors” have something to do with it. Developed by Dr. Edgar Schein at MIT's Sloan School of Management, a career anchor is a combination of one's competencies, motives, and values. And it's the dominant element of a person's real self that he or she will not forfeit, even if it leads to dissatisfaction, frustration, and a loss of productivity.
CONTENTS
If a "picture paints a thousand words,” imagine what leaders can accomplish when they harness the power of visual thinking through the use of imagery, intuition, and metaphors. Join experts David Horth and Chuck Palus of the Center for Creative Leadership (CCL®) when they present "Visual Thinking for Effective Leadership,” a highly interactive webinar that will explore this concept, examine best practices, and show you how to apply it to leadership development.
Personal accountability is a guiding principle that can result in a big payoff for an organization's retention, morale, and overall performance. But if your organization is struggling with accountability, this webinar is for you. Subject matter expert Linda Galindo will discuss what accountability is—what it's not—and how your organization can successfully instill and apply the mindset of personal accountability in the workplace.