Here’s our current listing of previously broadcast webinars available for viewing, on-demand, after registration. This library of informative sessions on dozens of topics is continually growing. Live sessions are added to this archive shortly after their initial broadcast date. Sign-up for a FREE account today so you don’t miss a single session!
| Change Training: Leading Organizational Change Efforts|
11/08/2019 2:00 pm EST - 3:00 pm EST
Change is here to stay; there’s no doubt about it. But in today’s empowered workplace, leading organizational change has changed. What was once the role of senior management is now the day-to-day responsibility of individuals throughout the organization, from the execs at the top of the pyramid to the frontline employees at the base. Everyone is responsible for managing change.
| Best in Class: Etiquette and People Skills for Your Career|
11/07/2019 2:00 pm EST - 3:00 pm EST
The most sought-after people skills include business etiquette, professionalism, written and oral communication, interpersonal, and leadership. Join business etiquette expert, Lynne Briel for this essential webinar where she explains why these people skills are vital for your business and how they help your company stand out above the competition.
| What Makes Great Transformational Leadership?|
11/06/2019 2:00 pm EST - 3:00 pm EST
There’s more to leadership than having a notable title and being in charge of a team. You might have the authority to manage other people, but if you’re an unsuccessful leader, you won’t be able to guide and inspire your employees to accomplish their goals.
| Leading is a State of Being: Effective Leadership Skills|
11/04/2019 2:00 pm EST - 3:00 pm EST
Ask any leader about effective leadership they’ve witnessed, and they can probably name a favorite teacher they would choose to emulate. That’s because great leaders are born through experience and mentoring…
| 7 Greatest Mistakes Trainers Make (and How to Avoid Them)|
11/01/2019 2:00 pm EDT - 3:00 pm EDT
Every trainer has made mistakes. No matter if you are just starting out or if you’ve been a trainer for the past 30 years. Join training expert Bob Pike as he explores the WORST mistakes trainers make when designing and delivering training and shows you how to avoid them.
| Brain-Based Presenting: Getting the Brain to Pay Attention|
10/31/2019 2:00 pm EDT - 3:00 pm EDT
Join us for Brain-Based Presenting: Getting the Brain to Pay Attention, an unforgettable soft-skills learning webinar that will transform your training and presentation capabilities. You’ll learn how to make your audience sit up and take notice the next time you’re in the lead presentation role.
| Why Are They Acting That Way? Training on Personal Styles|
10/30/2019 2:00 pm EDT - 3:00 pm EDT
Self-understanding is a necessary precondition for learning and growth. If managers or employees lack insight into their own personality style, neither formal training nor on-the-job experience will enable them to reach their full potential. Blind to their own behavioral patterns, they will continue to trip over themselves in the same old ways.
| Managing Conflict in the Workplace|
10/24/2019 2:00 pm EDT - 3:00 pm EDT
Conflict is present in all aspects of life, both personal and professional. And while it can wreak havoc on an organization, it doesn’t have to. When handled properly, conflict can yield many benefits–from sparking creativity to better problem solving and improved relationships. It’s a matter of understanding how and when to utilize the most appropriate strategy for managing conflict.
| How to Train Employees to Have Difficult Conversations|
11/21/2018 2:00 pm EST - 3:00 pm EST
Difficult conversations are inevitable in any workplace. Those conversations can create
| Maximizing the Power of Profoundly Remarkable Service|
09/05/2018 2:00 pm EDT - 3:00 pm EDT
Recall the absolutely best customer service experience of your entire life. What were the features of this profoundly remarkable memory? Today’s customers do not talk (remark) or tweet about good service; only experiences they find unique, special, and inventive. Research shows value-added (taking what customers expect and adding more) will not provide a solid ROI.
| Play to Learn: Learning Games and Gamification that Get Results|
08/08/2018 2:00 pm EDT - 3:00 pm EDT
Are you a trainer or eLearning designer who wants to use games to engage your learners? While learning games and gamification have the potential to motivate and excite, your efforts can fall flat if not designed properly. To be successful, you need a solid strategy that carefully connects business goals to learning objectives and game mechanics.
| Leading with Authenticity during Challenging Times|
07/25/2018 2:00 pm EDT - 3:00 pm EDT
The ability to guide an organization through the discomfort and opportunity of tumultuous change continues to be amongst the most vexing and enduring of leadership responsibilities. Living on the edge of volatility, uncertainty, complexity and ambiguity (VUCA) has always been challenging and emotionally draining—even when things are going well; but the difficulty level and stress have ramped up considerably in the emergent context where leaders face increasing tension and questions around the very essence and meaning of authenticity, integrity, truthfulness, and trust. Striking the right chord of candor and authenticity has become even more critical as people grapple with greater confusion and conflict as to their perceptions of what is real and what is “fake.”
| Effective Training Techniques That Work|
06/27/2018 2:00 pm EDT - 3:00 pm EDT
Training is a critical strategy for every organization’s success. It’s one of the most important methods each organization has for managing its employees’ performance, supporting its product and service quality and developing the talent it needs to continue growing over the long-term. This webinar provides the essential information and skill development trainers need to develop and deliver high-quality training that improves organizational performance.
| Why New Manager Training Doesn't Work (and What You Should Be Doing Instead)|
06/13/2018 2:00 pm EDT - 3:00 pm EDT
Organizations are spending billions of dollars each year on management development training, but it’s not moving the needle on engagement. Why?
| Boost Your Leadership IQ: How to Successfully Transition from a Technical Contributor to a High Performing Leader|
06/06/2018 2:00 pm EDT - 3:00 pm EDT
Many technical experts and subject matter experts aspire to Leadership position in their companies but the failure rate of success once they are in this role is very high.
| How to Plan and Lead an Effective In-Person or Virtual Meeting|
05/16/2018 2:00 pm EDT - 3:00 pm EDT
How is a meeting different than a presentation? How do you engage people and get consensus in a phone meeting? Do we really need to meet anyways?
| 6 Things Leaders Are Doing to Get Employees Engaged|
05/02/2018 2:00 pm EDT - 3:00 pm EDT
Employee engagement is a major problem in many organizations. According to a global survey cited by Forbes, “less than one quarter of employees are highly engaged and 39% are moderately engaged. Low levels of engagement among employees contributes to decreased customer satisfaction, slower revenue growth, high turnover, high absenteeism rates, and a myriad of other issues that negatively impact day-to-day operations as well as the bottom line.
| Performance Consulting - What Is It & Why Do It?|
04/25/2018 2:00 pm EDT - 3:00 pm EDT
Each year learning and HR solutions are implemented with minimal performance change or impact. This is because performance change requires the active involvement of management and the implementation of multiple solutions- single solutions rarely result in change. Performance Consulting is designed to ensure performance change and business impact from solutions that are implemented. But what do people actually do who work as performance consultants? How is this process different from more traditional approaches? And what benefits occur to the HR and learning functions – and to the organization – because people use this process?
| The Long-Distance Leader: Leading Remote Teams Successfully|
04/18/2018 2:00 pm EDT - 3:00 pm EDT
Leading virtual and remote teams is a way of life today. Yet many organizations are still struggling to develop the skills needed to manage teams and projects when people are separated by time, space and language.
| Three Myths About Diversity|
04/11/2018 2:00 pm EDT - 3:00 pm EDT
Diversity is one of the most misunderstood topics in organizations today. Many people have heard the term but don’t know what it really means so they ask questions like: “Isn’t Diversity required by the EEOC?” Or, “Isn’t Diversity Human Resources’ responsibility?” Or, “Diversity is part Affirmative Action – right?” The answer to all three of these questions is “No.” But they are helpful to ask because they illustrate some of the myths that are perpetuated about diversity.