12/12/2019 2:00 pm EST - 3:00 pm EST

If you want to make real improvements to communication, it’s time to listen up. This listening skills test helps individuals to develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more.

12/11/2019 2:00 pm EST - 3:00 pm EST

You’ve seen it before—team members who are uninvolved. Conflict. The inability to achieve consensus. A lack of commitment. If developing cohesive teams seems to you like an unattainable goal, this webinar is for you. We’ll explore the dynamics of teamwork and provide you with a fun and easy-to-implement training solution that will engage your audience, get team members excited, and better enable them to achieve synergistic results.

12/10/2019 2:00 pm EST - 3:00 pm EST

Does our negotiation strategy really make a difference? Attend this webinar and you will find out the answer is YES and WHY. While every negotiator wants to win, having a thoughtful approach to reach a desired outcome is as important as the outcome. Understanding and honing the skills necessary to reach a beneficial decision is critical to success. During this webinar you will learn the definition of “negotiation” and the various styles of negotiation.

12/09/2019 2:00 pm EST - 3:00 pm EST

We take a look at how your personality style relates to coaching and interpersonal relationships. Coaches and managers can learn to identify and understand personality traits, capitalize on personal strengths, and minimize potential weaknesses.

12/06/2019 2:00 pm EST - 3:00 pm EST

What makes a supervisor great? While there may not be a quick and simple answer to that question, there is a certain set of skills for supervisors, that, when learned through time and exposure, make supervisors more effective.

12/05/2019 2:00 pm EST - 3:00 pm EST

Ever notice how certain team experiences feel exhausting while others enlighten you and help produce the best work of your career? If two-thirds of employees are disengaged (Gallup study), then even the most reliable team might appear moderately uneven and not very memorable. Yet, other team experiences can serve as career high points helping us to remember the reasons why we love where we work, lessons we’ve learned containing positive impacts, and teams we’ve performed with that produced outstanding outcomes. Research using the Extraordinary Teams Inventory (ETI) even exposes the reality that the average group contains roughly 15% of members who suck as employees and 15% who are genuinely extraordinary.

12/04/2019 2:00 pm EST - 3:00 pm EST

A survey by Korn/Ferry International found that more than 2 million people leave their jobs each year because of unfairness in the workplace. The hiring costs which result from high turnover are a huge stumbling block to company success, not to mention the time investment that goes into screening applicants and acclimating new hires to their role. Still, the greatest hindrance to progression lies within the heart of the issue – that is, to devalue and exclude employees because they are different is to also place limitations on their contributions and ability to grow.

12/02/2019 2:00 pm EST - 3:00 pm EST

The business pages of the world’s newspapers are filled with stories about managers and executives who suddenly self destruct because of their lack of leadership skills. Individuals who were once considered to be successful ultimately fail, either ending up in a dead-end career or let go by their once seemingly loyal organization. This phenomenon is called derailment. Just as a train falls off of its tracks, this breakdown is never intentional, and it almost always causes considerable damage. The good news is that derailment can be predicted, and even prevented, when managers are given the right leadership skills resources.

11/22/2019 2:00 pm EST - 3:00 pm EST

Join expert John Dieseth as he shares the powerful tool, What’s My Selling Style? This instrument empowers salespeople to uncover their own and each customer’s style. It provides powerful techniques on how to alter each sales call to compliment the buyer’s style, enrich the customer relationship and boost sales. By recording each customer’s style in their contact management system, the salesperson can prepare for each unique customer interaction. In this one-hour webinar you will learn how to deploy What’s My Selling Style customer success stories and experiences.

11/21/2019 2:00 pm EST - 3:00 pm EST

Join training specialist Bob Pike for an informative webinar where you will explore the three formulas companies use to drive sales results. Attend the webinar to find out the meaning behind all three formulas and uncover which one outperforms the others by more than two-to-one — the one he has been using for decades to help clients get massive results from their training, their sales meetings, and their contests.

11/18/2019 2:00 pm EST - 3:00 pm EST

Join expert Dr. Judith Meyers, as she teaches the four competencies that are critical to cross-cultural adaptability. Dr. Meyers will also examine how to use them as a springboard to self-awareness and cross-cultural success…

11/15/2019 2:00 pm EST - 3:00 pm EST

We’ll help you put critical thinking skills on your 2019 training docket when you join us for the free webinar, Critical Thinking Skills: A Process for Better Problem Solving and Decision Making, where you’ll be introduced to the HRDQ product Critical Thinking Fundamentals. This training workshop is designed to help individuals learn and apply higher-level problem-solving skills in a low-risk environment through a number of interactive activities.

11/13/2019 2:00 pm EST - 3:00 pm EST

Join us for an hour-long webinar that will show you how to train and develop emotional intelligence in individuals. We’ll explore the four vital components, including intrapersonal skills, interpersonal skills, adaptability, and resilience.

11/11/2019 2:00 pm EST - 3:00 pm EST

Difficult conversations are inevitable in any workplace. Those conversations can create
unhappiness, stress, and tension. They can also impair and even destroy relationships. When
handled poorly, they are likely to result in serious problems that interfere with productivity and
leave everyone involved feeling frustrated and dissatisfied.

11/08/2019 2:00 pm EST - 3:00 pm EST

Change is here to stay; there’s no doubt about it. But in today’s empowered workplace, leading organizational change has changed. What was once the role of senior management is now the day-to-day responsibility of individuals throughout the organization, from the execs at the top of the pyramid to the frontline employees at the base. Everyone is responsible for managing change.

11/07/2019 2:00 pm EST - 3:00 pm EST

The most sought-after people skills include business etiquette, professionalism, written and oral communication, interpersonal, and leadership. Join business etiquette expert, Lynne Briel for this essential webinar where she explains why these people skills are vital for your business and how they help your company stand out above the competition.

11/06/2019 2:00 pm EST - 3:00 pm EST

There’s more to leadership than having a notable title and being in charge of a team. You might have the authority to manage other people, but if you’re an unsuccessful leader, you won’t be able to guide and inspire your employees to accomplish their goals.

11/04/2019 2:00 pm EST - 3:00 pm EST

Ask any leader about effective leadership they’ve witnessed, and they can probably name a favorite teacher they would choose to emulate. That’s because great leaders are born through experience and mentoring…

11/01/2019 2:00 pm EDT - 3:00 pm EDT

Every trainer has made mistakes. No matter if you are just starting out or if you’ve been a trainer for the past 30 years. Join training expert Bob Pike as he explores the WORST mistakes trainers make when designing and delivering training and shows you how to avoid them.

10/31/2019 2:00 pm EDT - 3:00 pm EDT

Join us for Brain-Based Presenting: Getting the Brain to Pay Attention, an unforgettable soft-skills learning webinar that will transform your training and presentation capabilities. You’ll learn how to make your audience sit up and take notice the next time you’re in the lead presentation role.