10/18/2019 2:00 pm EDT - 3:00 pm EDT

Join us for an hour-long webinar about team effectiveness, based on HRDQ’s workshop and assessment, Team Effectiveness Profile (TEP). TEP is a diagnostic instrument designed to assist groups in improving their output and work satisfaction. Under normal circumstances, issues that block a group’s effectiveness may not be apparent. Issues that remain undisclosed can drain a group’s energy and undermine its productive efforts. TEP was developed to help groups systematically identify these issues.

10/17/2019 2:00 pm EDT - 3:00 pm EDT

Effective communication is the very lifeblood of any organization. If communication is not clear and persuasive between managers and employees, and employees and customers, then other vital goals are forever out of reach.

10/16/2019 2:00 pm EDT - 3:00 pm EDT

We are all born with a unique set of talents. While these abilities certainly help leadership development to evolve, truly remarkable leaders can only become remarkable through a continuous and upward climb of learning. In other words, remarkable leaders are made. And that means leadership skills can be developed with the right approach.

10/11/2019 2:00 pm EDT - 3:00 pm EDT

There’s more to leadership than having a notable title and being in charge of a team. You might have the authority to manage other people, but if you’re an unsuccessful leader, you won’t be able to guide and inspire your employees to accomplish their goals.

10/10/2019 2:00 pm EDT - 3:00 pm EDT

Effective communication is the very lifeblood of any organization. If communication is not clear and persuasive between managers and employees, and employees and customers, then other vital goals are forever out of reach.

10/09/2019 2:00 pm EDT - 3:00 pm EDT

If you want to make real improvements to communication, it’s time to listen up. This listening skills test helps individuals to develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more.

10/07/2019 2:00 pm EDT - 3:00 pm EDT

You’ve seen it before—team members who are uninvolved. Conflict. The inability to achieve consensus. A lack of commitment. If developing cohesive teams seems to you like an unattainable goal, this webinar is for you. We’ll explore the dynamics of teamwork and provide you with a fun and easy-to-implement training solution that will engage your audience, get team members excited, and better enable them to achieve synergistic results.

10/04/2019 2:00 pm EDT - 3:00 pm EDT

We take a look at how your personality style relates to coaching and interpersonal relationships. Coaches and managers can learn to identify and understand personality traits, capitalize on personal strengths, and minimize potential weaknesses.

10/03/2019 2:00 pm EDT - 3:00 pm EDT

What makes a supervisor great? While there may not be a quick and simple answer to that question, there is a certain set of skills for supervisors, that, when learned through time and exposure, make supervisors more effective.

10/02/2019 2:00 pm EDT - 3:00 pm EDT

The business pages of the world’s newspapers are filled with stories about managers and executives who suddenly self destruct because of their lack of leadership skills. Individuals who were once considered to be successful ultimately fail, either ending up in a dead-end career or let go by their once seemingly loyal organization.

08/28/2019 2:00 pm EDT - 3:00 pm EDT

Join us for an exciting webinar on how you can effectively learn with games. Presenter Jesfira Burova is the Business Game Trainer and Business Development Director at Smart Games Club. She will share their 15-years of experience in developing, customizing and using business games as exciting and engaging training.

09/05/2018 2:00 pm EDT - 3:00 pm EDT

Recall the absolutely best customer service experience of your entire life. What were the features of this profoundly remarkable memory? Today’s customers do not talk (remark) or tweet about good service; only experiences they find unique, special, and inventive. Research shows value-added (taking what customers expect and adding more) will not provide a solid ROI.

08/08/2018 2:00 pm EDT - 3:00 pm EDT

Are you a trainer or eLearning designer who wants to use games to engage your learners? While learning games and gamification have the potential to motivate and excite, your efforts can fall flat if not designed properly. To be successful, you need a solid strategy that carefully connects business goals to learning objectives and game mechanics.

07/25/2018 2:00 pm EDT - 3:00 pm EDT

The ability to guide an organization through the discomfort and opportunity of tumultuous change continues to be amongst the most vexing and enduring of leadership responsibilities. Living on the edge of volatility, uncertainty, complexity and ambiguity (VUCA) has always been challenging and emotionally draining—even when things are going well; but the difficulty level and stress have ramped up considerably in the emergent context where leaders face increasing tension and questions around the very essence and meaning of authenticity, integrity, truthfulness, and trust. Striking the right chord of candor and authenticity has become even more critical as people grapple with greater confusion and conflict as to their perceptions of what is real and what is “fake.”

06/27/2018 2:00 pm EDT - 3:00 pm EDT

Training is a critical strategy for every organization’s success. It’s one of the most important methods each organization has for managing its employees’ performance, supporting its product and service quality and developing the talent it needs to continue growing over the long-term. This webinar provides the essential information and skill development trainers need to develop and deliver high-quality training that improves organizational performance.

06/13/2018 2:00 pm EDT - 3:00 pm EDT

Organizations are spending billions of dollars each year on management development training, but it’s not moving the needle on engagement. Why?

06/06/2018 2:00 pm EDT - 3:00 pm EDT

Many technical experts and subject matter experts aspire to Leadership position in their companies but the failure rate of success once they are in this role is very high.

05/16/2018 2:00 pm EDT - 3:00 pm EDT

How is a meeting different than a presentation? How do you engage people and get consensus in a phone meeting? Do we really need to meet anyways?

05/02/2018 2:00 pm EDT - 3:00 pm EDT

Employee engagement is a major problem in many organizations. According to a global survey cited by Forbes, “less than one quarter of employees are highly engaged and 39% are moderately engaged. Low levels of engagement among employees contributes to decreased customer satisfaction, slower revenue growth, high turnover, high absenteeism rates, and a myriad of other issues that negatively impact day-to-day operations as well as the bottom line.

04/25/2018 2:00 pm EDT - 3:00 pm EDT

Each year learning and HR solutions are implemented with minimal performance change or impact. This is because performance change requires the active involvement of management and the implementation of multiple solutions- single solutions rarely result in change. Performance Consulting is designed to ensure performance change and business impact from solutions that are implemented. But what do people actually do who work as performance consultants? How is this process different from more traditional approaches? And what benefits occur to the HR and learning functions – and to the organization – because people use this process?