01/28/2020 2:00 pm EST - 3:00 pm EST

Ask any leader about effective leadership they’ve witnessed, and they can probably name a favorite teacher they would choose to emulate. That’s because great leaders are born through experience and mentoring. But to become great, leaders need more than a positive role model. They need training.

01/29/2020 2:00 pm EST - 3:00 pm EST

There’s more to leadership than having a notable title and being in charge of a team. You might have the authority to manage other people, but if you’re an unsuccessful leader, you won’t be able to guide and inspire your employees to accomplish their goals.

01/30/2020 2:00 pm EST - 3:00 pm EST

Research has proven that executive and management coaching is one of the most effective ways to improve performance. Join bestselling author Bill Treasurer as he share insights and experiences drawn from thousands of coaching hours over the course of two decades of coaching managers and leaders.

02/04/2020 2:00 pm EST - 3:00 pm EST

The most sought-after people skills include business etiquette, professionalism, written and oral communication, interpersonal, and leadership. Join business etiquette expert, Lynne Briel for this essential webinar where she explains why these people skills are vital for your business and how they help your company stand out above the competition.

02/05/2020 2:00 pm EST - 3:00 pm EST

Learning and talent development programs are evaluated for a purpose and the results are used to make improvements. This informative webinar from Dr. Patti Phillips shows how to measure up to five levels of evaluation, including impact and ROI.

02/06/2020 2:00 pm EST - 3:00 pm EST

Change is here to stay; there’s no doubt about it. But in today’s empowered workplace, leading organizational change has changed. What was once the role of senior management is now the day-to-day responsibility of individuals throughout the organization, from the execs at the top of the pyramid to the frontline employees at the base. Everyone is responsible for managing change.

02/11/2020 2:00 pm EST - 3:00 pm EST

Difficult conversations are inevitable in any workplace. Those conversations can create unhappiness, stress, and tension. They can also impair and even destroy relationships. When handled poorly, they are likely to result in serious problems that interfere with productivity and leave everyone involved feeling frustrated and dissatisfied. This webinar is based upon research from Navigating Difficult Conversations, a training program from the HRDQ Reproducible Training Library that gives both newly emerging and experienced leaders and managers the tools and techniques for developing and refining their skills.

02/12/2020 2:00 pm EST - 3:00 pm EST

In this webinar, Lenn Millbower will share Disney-inspired TEAM techniques for meeting your castomers’ needs. He’ll cover the arc of the Disney castomer™ training experience, the processes they use to involve castomers in on-the-spot decisions, recognition, rewards and perks that honor customer effort, and the caring-for-castomer expectations of its managers.

02/13/2020 2:00 pm EST - 3:00 pm EST

Join us for an hour-long webinar that will show you how to train and develop emotional intelligence in individuals. We’ll explore the four vital components, including intrapersonal skills, interpersonal skills, adaptability, and resilience.

02/18/2020 2:00 pm EST - 3:00 pm EST

We’ll help you put critical thinking skills on your 2019 training docket when you join us for the free webinar, Critical Thinking Skills: A Process for Better Problem Solving and Decision Making, where you’ll be introduced to the HRDQ product Critical Thinking Fundamentals. This training workshop is designed to help individuals learn and apply higher-level problem-solving skills in a low-risk environment through a number of interactive activities.

02/19/2020 2:00 pm EST - 3:00 pm EST

Drawing on theory and research, this webinar will focus on helping you prepare and take action for the future workforce development. Keith Keating will discuss the concept of building the connected learner, share actionable advice on ways you can identify the skills needed for the future in your organization, and how to foster a learning culture that will motivate employees to develop those skills.

02/20/2020 2:00 pm EST - 3:00 pm EST

Join expert and co-author Dr. Judith Meyers, as she teaches the four competencies that are critical to cross-cultural adaptability. This webinar is based on the HRDQ product, The Cross-Cultural Adaptability Inventory, a best-selling diversity training tool that was developed in direct response to needs expressed by cross-cultural trainers and teachers for a well-constructed and easily obtainable self-assessment training instrument on cross-cultural adaptability.

02/25/2020 2:00 pm EST - 3:00 pm EST

Join training specialist Bob Pike for an informative webinar where you will explore the three formulas companies use to drive sales results. Attend the webinar to find out the meaning behind all three formulas and uncover which one outperforms the others by more than two-to-one — the one he has been using for decades to help clients get massive results from their training, their sales meetings, and their contests.

02/26/2020 2:00 pm EST - 3:00 pm EST

In this webinar, internationally-renowned learning consultant, Will Thalheimer, helps attendees reimagine presentations from a science-of-learning perspective. In this incisive session, he will share concepts like screen geography, eye paths, and visual credibility while describing practical ways to get rid of all our bullet points, utilize white space, guide attention, and support our audience in remembering and taking action.

02/27/2020 2:00 pm EST - 3:00 pm EST

What makes one salesperson successful and another unsuccessful? Personality! Whether or not salespeople are aware of it, their personality shines through every interaction. Join expert John Dieseth as he shares insights from the powerful tool, What’s My Selling Style during this informative one-hour webinar.

03/03/2020 2:00 pm EST - 3:00 pm EST

The business pages of the world’s newspapers are filled with stories about managers and executives who suddenly self destruct because of their lack of leadership skills. Individuals who were once considered to be successful ultimately fail, either ending up in a dead-end career or let go by their once seemingly loyal organization. This phenomenon is called derailment. Just as a train falls off of its tracks, this breakdown is never intentional, and it almost always causes considerable damage. The good news is that derailment can be predicted, and even prevented, when managers are given the right leadership skills resources.

03/04/2020 2:00 pm EST - 3:00 pm EST

If you want to conduct impactful coaching conversations that motivate, encourage, and inspire others to act, then Coaching Conversations is the one HRDQ-U webinar you won’t want to miss! During this webinar, participants examine a four-step strategy for leading impactful coaching conversations.

03/05/2020 2:00 pm EST - 3:00 pm EST

At its best, diversity is a business strategy that has been shown to increase an organization’s ability to achieve better bottom-line performance and sustain its growth and prosperity. Join expert Dr. Keera Godfrey for an engaging webinar based upon research from Appreciating Diversity, a training program that gives both newly emerging and experienced leaders and managers the tools and techniques for developing and refining their skills.

03/10/2020 2:00 pm EDT - 3:00 pm EDT

What makes a supervisor great? While there may not be a quick and simple answer to that question, there is a certain set of skills for supervisors, that, when learned through time and exposure, make supervisors more effective.

03/12/2020 2:00 pm EDT - 3:00 pm EDT

We take a look at how your personality style relates to coaching and interpersonal relationships. Coaches and managers can learn to identify and understand personality traits, capitalize on personal strengths, and minimize potential weaknesses.

03/17/2020 2:00 pm EDT - 3:00 pm EDT

Does our negotiation strategy really make a difference? Attend this webinar and you will find out the answer is YES and WHY. While every negotiator wants to win, having a thoughtful approach to reach a desired outcome is as important as the outcome. Understanding and honing the skills necessary to reach a beneficial decision is critical to success. During this webinar you will learn the definition of “negotiation” and the various styles of negotiation.

03/19/2020 2:00 pm EDT - 3:00 pm EDT

You’ve seen it before—team members who are uninvolved. Conflict. The inability to achieve consensus. A lack of commitment. If developing cohesive teams seems to you like an unattainable goal, this webinar is for you. We’ll explore the dynamics of teamwork and provide you with a fun and easy-to-implement training solution that will engage your audience, get team members excited, and better enable them to achieve synergistic results.

03/24/2020 2:00 pm EDT - 3:00 pm EDT

If you want to make real improvements to communication, it’s time to listen up. This listening skills test helps individuals to develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more.

03/26/2020 2:00 pm EDT - 3:00 pm EDT

Effective communication is the very lifeblood of any organization. If communication is not clear and persuasive between managers and employees, and employees and customers, then other vital goals are forever out of reach.

03/31/2020 2:00 pm EDT - 3:00 pm EDT

There’s more to leadership than having a notable title and being in charge of a team. You might have the authority to manage other people, but if you’re an unsuccessful leader, you won’t be able to guide and inspire your employees to accomplish their goals.

05/05/2020 2:00 pm EDT - 3:00 pm EDT

Achieving agility within your workforce is easier said than done. In this webinar, Ryan Gottfredson will introduce participants to mindsets and the power they have in driving agility, and help you learn how to harness the power of mindsets to enhance agility in their teams and organizations.