Research shows that assertive behavior improves individual and organizational performance. The ability to influence others is critical to anyone in a leadership or sales role, and enormously useful to just about everybody else. But people aren’t necessarily born assertive – it’s largely an acquired skill. And that’s good news for trainers.
The most sought-after people skills include business etiquette, professionalism, written and oral communication, interpersonal, and leadership. Join business etiquette expert, Lynne Briel for this essential webinar where she explains why these people skills are vital for your business and how they help your company stand out above the competition.
Many leaders would say they want to create a culture of accountability, but what does this look like when it’s put into practice? How can you measure accountability within your team or organization? What are some challenges that keep you from holding others accountable? How do you respond to someone who makes excuses?
In a survey of 2000 employees from many different organizations, only 20% said, "Yes, I have the network I need to get the job done.” Unconnected employees hurt your business when they fail to see the big picture, don't' know how to uncork bureaucratic bottlenecks, and don't contribute to enterprise-wide results.
Let's face it- performance management, as used in most organizations is broken.Few leaders look forward to delivering performance reviews, and even fewer employees are excited about that chance! The intention for the process is valid and useful, which makes the anxiety, disappointment, and stress with the process even more frustrating.